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ServiceTitan

servicetitan.com · Field service management · checked 2026-09-05

30/100EBand E

Rank 7 of 27 in Field service management, where the median is 22.

We measured 12 of 12 criteria for ServiceTitan on 2026-09-05. We found 5 with a source and did not find 7 at the addresses we checked. That is a transparency score of 30 out of 100, band E.

Overview

Transparency labelsaas-ranking.com

ServiceTitan

servicetitan.com · Field service management

  1. A
  2. B
  3. C
  4. D
  5. E
  6. F
E 30of 100 Rank 7 of 27

Published commitments3 of 9 found

Measured behaviour2 of 3 found

Checked 2026-09-05. Every line links the page we found it on. A cross means we found nothing at the addresses we checked, not that the vendor has no such document. A transparency score, not a product rating.

The evidence pack carries every criterion with its source, the addresses we checked, the date and the data snapshot id – the four things a procurement file needs and a screenshot loses. We do not issue badges: a badge is the first step towards a paid placement, and there is none here.

The label is the whole measurement in one object: every criterion with its weight, the band, and the date. Public transparency score, not a product or security rating.

Every line in it links the page we found the result on, or lists the addresses we checked. A cross means we found nothing there, not that ServiceTitan has no such document.

What they state

The exact figures and names we read off the pages linked below, with the sentence they stand in. This is what they publish, not what we verified about their systems.

Gaps, heaviest first

✗

Data processing agreement

weight 3 of 3

No data processing agreement found.

Checked 8 addresses on 2026-09-05.

Show the 8 addresses we checked
  1. https://servicetitan.com/legal/dpa – reached, no match (HTTP 404)
  2. https://servicetitan.com/dpa – reached, no match (HTTP 404)
  3. https://servicetitan.com/legal/data-processing-agreement – reached, no match (HTTP 404)
  4. https://servicetitan.com/data-processing-agreement – reached, no match (HTTP 404)
  5. https://servicetitan.com/legal/data-processing-addendum – reached, no match (HTTP 404)
  6. https://servicetitan.com/legal/gdpr – reached, no match (HTTP 404)
  7. https://servicetitan.com/trust/dpa – reached, no match (HTTP 404)
  8. https://servicetitan.com/privacy/dpa – reached, no match (HTTP 404)

Is this wrong? Send us the URL

✗

Subprocessor list

weight 3 of 3

No subprocessor list found.

Checked 7 addresses on 2026-09-05.

Show the 7 addresses we checked
  1. https://servicetitan.com/legal/subprocessors – reached, no match (HTTP 404)
  2. https://servicetitan.com/subprocessors – reached, no match (HTTP 404)
  3. https://servicetitan.com/sub-processors – reached, no match (HTTP 404)
  4. https://servicetitan.com/legal/sub-processors – reached, no match (HTTP 404)
  5. https://servicetitan.com/trust/subprocessors – reached, no match (HTTP 404)
  6. https://servicetitan.com/privacy/subprocessors – reached, no match (HTTP 404)
  7. https://servicetitan.com/legal/subprocessor-list – reached, no match (HTTP 404)

Is this wrong? Send us the URL

✗

Data location stated

weight 3 of 3

No statement about data location found.

Checked 7 addresses on 2026-09-05.

Show the 7 addresses we checked
  1. https://servicetitan.com/security – reached, no match (HTTP 404)
  2. https://servicetitan.com/trust – reached, no match (HTTP 404)
  3. https://servicetitan.com/legal/privacy – reached, no match (HTTP 404)
  4. https://servicetitan.com/privacy – reached, no match (HTTP 404)
  5. https://servicetitan.com/privacy-policy – reached, no match (HTTP 200)
  6. https://servicetitan.com/compliance – reached, no match (HTTP 404)
  7. https://servicetitan.com/legal/privacy-policy – reached, no match (HTTP 200)

Is this wrong? Send us the URL

✗

Public pricing

weight 2 of 3

No public pricing with figures found.

Checked 5 addresses on 2026-09-05.

Show the 5 addresses we checked
  1. https://servicetitan.com/pricing – reached and rendered, no match
  2. https://servicetitan.com/pricing/ – reached, no match (HTTP 200)
  3. https://servicetitan.com/plans – reached, no match (HTTP 404)
  4. https://servicetitan.com/en/pricing – reached, no match (HTTP 404)
  5. https://servicetitan.com/pricing-plans – reached, no match (HTTP 404)

Is this wrong? Send us the URL

✗

No third-party tracking before consent

weight 2 of 3

No consent-free first load found.

Checked 1 address on 2026-09-05.

Show the 1 address we checked
  1. https://servicetitan.com/ – third-party requests before any interaction: a22633721281.cdn.optimizely.com, app-sj26.marketo.com, app.qualified.com, cdn-0.d41.co, cdn.cookielaw.org, cdn.optimizely.com, cdn3.optimizely.com, fast.wistia.com, fast.wistia.net, geolocation.onetrust.com, images.ctfassets.net, js.qualified.com, logx.optimizely.com, marketo.clearbit.com, munchkin.marketo.net

Is this wrong? Send us the URL

✗

Notice before subprocessors change

weight 2 of 3

No commitment to give notice before subprocessors change found.

Checked 8 addresses on 2026-09-05.

Show the 8 addresses we checked
  1. https://servicetitan.com/legal/subprocessors – reached, no match (HTTP 404)
  2. https://servicetitan.com/subprocessors – reached, no match (HTTP 404)
  3. https://servicetitan.com/sub-processors – reached, no match (HTTP 404)
  4. https://servicetitan.com/legal/dpa – reached, no match (HTTP 404)
  5. https://servicetitan.com/dpa – reached, no match (HTTP 404)
  6. https://servicetitan.com/legal/data-processing-agreement – reached, no match (HTTP 404)
  7. https://servicetitan.com/trust/subprocessors – reached, no match (HTTP 404)
  8. https://servicetitan.com/legal/sub-processors – reached, no match (HTTP 404)

Is this wrong? Send us the URL

✗

Certifications named

weight 1 of 3

No named certification found.

Checked 6 addresses on 2026-09-05.

Show the 6 addresses we checked
  1. https://servicetitan.com/security – reached, no match (HTTP 404)
  2. https://servicetitan.com/trust – reached, no match (HTTP 404)
  3. https://servicetitan.com/trust-center – reached, no match (HTTP 404)
  4. https://servicetitan.com/compliance – reached, no match (HTTP 404)
  5. https://servicetitan.com/legal/security – reached, no match (HTTP 200)
  6. https://trust.servicetitan.com/ – The name "trust.servicetitan.com" could not be resolved.

Is this wrong? Send us the URL

Evidence

The full source lists sit behind these two groups, so that the answer above stays readable.

Published, with a source 5
✓

Status page with history

weight 2 of 3

A public status page with incident history.

Source: https://status.servicetitan.com/ · checked 2026-09-05

✓

HTTPS enforced with HSTS

weight 2 of 3

HTTP redirects to HTTPS and the HSTS header is set.

  • HSTS max-age 31536000 seconds (365 days).
    Show the exact wording

    max-age=31536000; includeSubdomains

    Read at https://servicetitan.com/
  • HSTS options includeSubDomains.
    Show the exact wording

    max-age=31536000; includeSubdomains

    Read at https://servicetitan.com/

Source: https://servicetitan.com/ · checked 2026-09-05

✓

Uptime SLA with a figure

weight 1 of 3

An availability commitment with a figure.

  • Highest uptime figure on that page 99.9 %.
    Show the exact wording

    ServiceTitan will use commercially reasonable efforts to maintain an Uptime Percentage Threshold of 99.9% with respect to the Service.

    Read at https://www.servicetitan.com/legal/sla

Source: https://www.servicetitan.com/legal/sla · checked 2026-09-05

✓

security.txt (RFC 9116)

weight 1 of 3

Served at /.well-known/security.txt.

Source: https://www.servicetitan.com/.well-known/security.txt · checked 2026-09-05

✓

Named privacy contact

weight 1 of 3

A data protection officer or a dedicated privacy address is named.

Source: https://www.servicetitan.com/legal/privacy-policy · checked 2026-09-05

History

Not enough completed runs yet to draw a line. The next runs fill this in.

Compare

A shortlist holds up to six vendors across categories and lives entirely in the address of its page: share the link, bookmark it, put it in a ticket. Nothing is stored, so we do not know it exists.