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Pega: what they publish

pega.com · Low-code and internal tools · checked 2026-10-19

52/100DBand D

Rank 5 of 47 in Low-code and internal tools, where the median is 26.

Public transparency score, not a product or security rating. Latest check: 2026-10-19. How the score works.

Evidence at a glance

Choose a check to see its source, date and scope.

Not found means not found at the addresses we checked. Not measured means we could not complete the check.

Start a vendor reviewDownload evidence (CSV)

Overview

0 days since the newest dated result, 0 since the oldest. 12 of 12 criteria have a measured result in the last 30 days. Failed checks and undated results are excluded.

Evidence freshness is a statement about our measurement and is kept apart from the transparency score, which is frozen at v1. How good our own measurement is.

Transparency labelsaas-ranking.com

Pega

pega.com · Low-code and internal tools

  1. A
  2. B
  3. C
  4. D
  5. E
  6. F
D 52of 100 Rank 5 of 47

Published commitments5 of 9 found

Measured behaviour1 of 3 found

Checked 2026-10-19. Every line links the page we found it on. A cross means we found nothing at the addresses we checked, not that the vendor has no such document. A transparency score, not a product rating.

Downloads include all checks, source URLs, dates and the snapshot ID for your procurement file. We do not issue badges.

The label is the whole measurement in one object: every criterion with its weight, the band, and the date. Public transparency score, not a product or security rating.

Every line in it links the page we found the result on, or lists the addresses we checked. A cross means we found nothing there, not that Pega has no such document.

Where Pega sits in Low-code and internal tools

  1. A0 0%
  2. B0 0%
  3. C3 6%
  4. D7 15%
  5. E15 32%
  6. F22 47%
47 vendors with a score; 1 more without a score because we could measure too little. Bands have fixed thresholds, see how the score works.

The band of Pega is marked. Vendors without a score are the ones where we could measure too few criteria to rank them – a gap on our side, counted separately.

What Pega states

The exact figures and names we read off the pages linked below, with the sentence they stand in. This is what they publish, not what we verified about their systems.

Gaps, heaviest first

✗

Data processing agreement (DPA)

weight 3 of 3

No data processing agreement found.

Checked 8 addresses on 2026-10-19.

Show the 8 addresses we checked
  1. https://pega.com/legal/dpa – reached, no match (HTTP 404)
  2. https://pega.com/dpa – reached, no match (HTTP 404)
  3. https://pega.com/legal/data-processing-agreement – reached, no match (HTTP 404)
  4. https://pega.com/data-processing-agreement – reached, no match (HTTP 404)
  5. https://pega.com/legal/data-processing-addendum – reached, no match (HTTP 404)
  6. https://pega.com/legal/gdpr – reached, no match (HTTP 404)
  7. https://pega.com/trust/dpa – reached, no match (HTTP 404)
  8. https://pega.com/privacy/dpa – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: Data processing agreement in Low-code and internal tools: 5 of 47 companies

✗

Status page with incident history

weight 2 of 3

No public status page found.

Checked 3 addresses on 2026-10-19.

Show the 3 addresses we checked
  1. https://status.pega.com/ – The name "status.pega.com" could not be resolved.
  2. https://pega.com/status – reached, no match (HTTP 404)
  3. https://pega.com.statuspage.io/ – Could not be fetched: fetch failed.

Is this wrong? Send us the URL

Across the market: Status page with history in Low-code and internal tools: 9 of 46 companies

✗

Public pricing with figures

weight 2 of 3

No public pricing with figures found.

Checked 5 addresses on 2026-10-19.

Show the 5 addresses we checked
  1. https://pega.com/pricing – reached, no match (HTTP 404)
  2. https://pega.com/pricing/ – reached, no match (HTTP 404)
  3. https://pega.com/plans – reached, no match (HTTP 404)
  4. https://pega.com/en/pricing – reached, no match (HTTP 404)
  5. https://pega.com/pricing-plans – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: Public pricing in Low-code and internal tools: 36 of 46 companies

✗weight 2 of 3

Third-party requests seen on the first load, before any interaction.

Checked 1 address on 2026-10-19.

Show the 1 address we checked
  1. https://pega.com/ – third-party requests before any interaction: api.ipify.org, bam.nr-data.net, consent.trustarc.com, consent.truste.com, fonts.googleapis.com, fonts.gstatic.com, ipinfo.io, js-agent.newrelic.com, s.imganalytics.com, sonar.script.ac, widget.use1.chat.pega.digital, www.googletagmanager.com

Is this wrong? Send us the URL

Across the market: No third-party tracking before consent in Low-code and internal tools: 4 of 45 companies

✗

Uptime SLA with a figure

weight 1 of 3

No uptime figure found.

Checked 6 addresses on 2026-10-19.

Show the 6 addresses we checked
  1. https://pega.com/legal/sla – reached, no match (HTTP 404)
  2. https://pega.com/sla – reached, no match (HTTP 404)
  3. https://pega.com/legal/service-level-agreement – reached, no match (HTTP 404)
  4. https://pega.com/trust/sla – reached, no match (HTTP 404)
  5. https://pega.com/uptime – reached, no match (HTTP 404)
  6. https://pega.com/legal/uptime-sla – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: Uptime SLA with a figure in Low-code and internal tools: 1 of 47 companies

✗

security.txt (RFC 9116)

weight 1 of 3

No security.txt found.

Checked 1 address on 2026-10-19.

Show the 1 address we checked
  1. https://pega.com/.well-known/security.txt – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: security.txt (RFC 9116) in Low-code and internal tools: 5 of 46 companies

Evidence

The full source lists sit behind these two groups, so that the answer above stays readable.

Published, with a source 6
✓

Subprocessors: the published list

weight 3 of 3

The actual list is published, not just a promise to keep one.

Source: https://www.pega.com/subprocessors · checked 2026-10-19

Across the market: Subprocessor list in Low-code and internal tools: 4 of 47 companies

✓

Data location: where they say data is hosted

weight 3 of 3

The hosting location is stated on a public page.

  • Locations named next to the hosting wording United States. This does not establish the company’s headquarters.
    Show the exact wording

    By using a Service, you consent to such transfer to, processing of and storage in, the United States and other countries.

    Read at https://www.pega.com/privacy

Source: https://www.pega.com/privacy · checked 2026-10-19

Across the market: Data location stated in Low-code and internal tools: 17 of 47 companies

✓

HTTPS enforced with HSTS

weight 2 of 3

HTTP redirects to HTTPS and the HSTS header is set.

  • HSTS max-age 31536000 seconds (365 days).
    Show the exact wording

    max-age=31536000; includeSubDomains; preload

    Read at https://pega.com/
  • HSTS options includeSubDomains, preload.
    Show the 2 exact wordings

    max-age=31536000; includeSubDomains; preload

    Read at https://pega.com/

    max-age=31536000; includeSubDomains; preload

    Read at https://pega.com/

Source: https://pega.com/ · checked 2026-10-19

Across the market: HTTPS enforced with HSTS in Low-code and internal tools: 31 of 47 companies

✓

Notice before subprocessors change

weight 2 of 3

The vendor commits publicly to giving notice before the list changes.

Source: https://www.pega.com/subprocessors · checked 2026-10-19

Across the market: Notice before subprocessors change in Low-code and internal tools: 6 of 47 companies

✓

Certifications named (SOC 2, ISO 27001)

weight 1 of 3

SOC 2 or ISO 27001 named on a public page.

  • Named on that page CSA STAR (not counted: the sentence does not carry it), Cyber Essentials (not counted: the sentence does not carry it), FedRAMP (not counted: the sentence does not carry it), HIPAA (unclear from the sentence), HITRUST CSF (not counted: the sentence does not carry it), ISO 9001, ISO 22301 (not counted: the sentence does not carry it), ISO/IEC 27001, ISO/IEC 27017 (not counted: the sentence does not carry it), ISO/IEC 27018 (not counted: the sentence does not carry it), PCI DSS (not counted: the sentence does not carry it), SOC 2, SOC 2 Type II (not counted: the sentence does not carry it), TISAX (not counted: the sentence does not carry it). The sentence we kept does not carry this finding on its own, so it counts in no list and no figure.
    Show the 14 exact wordings

    Diagnostic Center Pega GenAI Pega Blueprint *Assessment status applicable if Co-Browse is not used CSA STAR CSA STAR The Security, Trust, Assurance, and Risk (STAR) Registry is a publicly accessible r...

    Read at https://www.pega.com/trust

    stic Center Digital Messaging Pega Blueprint *Assessment status applicable if Co-Browse is not used Cyber Essentials Cyber Essentials Cyber Essentials is a UK Government-backed, industry-supported cer...

    Read at https://www.pega.com/trust

    ssessment status applicable if VoiceAI, digital messaging/web messaging, and Co-Browse are not used FedRAMP FedRAMP The Federal Risk and Authorization Management Program (FedRAMP) provides a standardi...

    Read at https://www.pega.com/trust

    ga is designed to allow Clients to configure their own strategy for compliance with applicable laws HIPAA HIPAA The Health Insurance Portability and Accountability Act of 1996 (HIPAA) is a federal law...

    Read at https://www.pega.com/trust

    Service Pega Diagnostic Center *Assessment status applicable if VoiceAI and Co-Browse are not used HITRUST HITRUST The Hébergeurs de Données de Santé (HDS) certification is required for entities such....

    Read at https://www.pega.com/trust

    pdated (YYYY-MM-DD) 2025-12-16 Assessment scope Pega Cloud AWS & GCP Products All Pega AI and GenAI ISO 9001 ISO 9001 ISO 9001 is an international standard for quality management systems that applies....

    Read at https://www.pega.com/trust

    ssessment status applicable if VoiceAI, digital messaging/web messaging, and Co-Browse are not used ISO 22301 ISO 22301 Published by the International Organization for Standardization, ISO 22301 is de...

    Read at https://www.pega.com/trust

    These controls supplement the guidance of ISO 27002 and are included in Pega Cloud’s ISO 27001 certification.

    Read at https://www.pega.com/trust

    ssessment status applicable if VoiceAI, digital messaging/web messaging, and Co-Browse are not used ISO 27017 ISO 27017 ISO 27017 is an international standard offering guidance on information security...

    Read at https://www.pega.com/trust

    stic Center Digital Messaging Pega Blueprint *Assessment status applicable if Co-Browse is not used ISO 27018 ISO 27018 ISO 27018 is a standard that provides guidelines for protecting personally ident...

    Read at https://www.pega.com/trust

    pe Pega Cloud Products Pega Cloud PCI/DSS PCI/DSS The Payment Card Industry Data Security Standard (PCI DSS) is a set of security standards designed to ensure that ALL companies that accept, process,....

    Read at https://www.pega.com/trust

    examining controls that are relevant for the financial reporting of customers Resources Pega Cloud SOC2 report Last updated (YYYY-MM-DD) 2025-10-23 Assessment scope Pega Cloud AWS & GCP Products Pega....

    Read at https://www.pega.com/trust

    ssessment status applicable if VoiceAI, digital messaging/web messaging, and Co-Browse are not used SOC 2 SOC 2, Type 2 The American Institute of Certified Public Accountants (AICPA) Service Organizat...

    Read at https://www.pega.com/trust

    ssessment status applicable if VoiceAI, digital messaging/web messaging, and Co-Browse are not used TISAX TISAX TISAX is an assessment and exchange mechanism for the information security of enterprise...

    Read at https://www.pega.com/trust

Source: https://www.pega.com/trust · checked 2026-10-19

Across the market: Certifications named in Low-code and internal tools: 15 of 47 companies

✓

Named privacy contact (DPO or privacy address)

weight 1 of 3

A data protection officer or a dedicated privacy address is named.

  • What the privacy page carries Named data protection officer.
    Show the exact wording

    Data Protection Officer

    Read at https://www.pega.com/privacy

Source: https://www.pega.com/privacy · checked 2026-10-19

Across the market: Named privacy contact in Low-code and internal tools: 21 of 47 companies

History

100 0 2026-10-12: 52 of 1002026-10-19: 52 of 100 2026-10-12 2026-10-19
Score over the last 2 runs we measured Pega in: 52 (2026-10-12), 52 (2026-10-19).

Prepare your vendor review

A source is a starting point. Check the product, plan, legal entity and date before treating it as evidence for your purchase. These questions do not change the transparency score.

Pega

6 found · 6 not found · 0 not measured across 12 public checks.

12 of 12 criteria have a measured result from the last 30 days. Oldest dated result: 2026-10-19.

Investigate 6 open evidence questions
  1. Data processing agreement

    Please share the current data processing agreement for the product and plan we are considering, including its annexes and signing process.

    Inspect this check
  2. Status page with history

    Where can we review incident history for the service we will use, and how do we subscribe to incident updates?

    Inspect this check
  3. Public pricing

    Please confirm the total cost for our seats and usage, including minimum commitments, add-ons, overages and renewal terms.

    Inspect this check
  4. Uptime SLA with a figure

    Which availability commitment applies to our plan? Please include the measurement window, exclusions and credit claim process.

    Inspect this check
  5. No third-party tracking before consent

    Which third-party requests occur before a visitor makes a choice, and for what purpose? Please distinguish the public website from the product.

    Inspect this check
  6. security.txt (RFC 9116)

    Where should we report a vulnerability, and what acknowledgement and follow-up process should we expect?

    Inspect this check

Compare

A shortlist holds up to six vendors across categories and lives entirely in the address of its page: share the link, bookmark it, put it in a ticket. Nothing is stored, so we do not know it exists.