SaaS Ranking

Pega

pega.com · Low-code and internal tools · checked 2026-09-04

52/100DBand D

Rank 3 of 27 in Low-code and internal tools, where the median is 26.

We measured 12 of 12 criteria for Pega on 2026-09-04. We found 6 with a source and did not find 6 at the addresses we checked. That is a transparency score of 52 out of 100, band D.

Overview

Transparency labelsaas-ranking.com

Pega

pega.com · Low-code and internal tools

  1. A
  2. B
  3. C
  4. D
  5. E
  6. F
D 52of 100 Rank 3 of 27

Published commitments5 of 9 found

Measured behaviour1 of 3 found

Checked 2026-09-04. Every line links the page we found it on. A cross means we found nothing at the addresses we checked, not that the vendor has no such document. A transparency score, not a product rating.

We do not issue badges: a badge is the first step towards a paid placement, and there is none here. The SVG is a document with the date in it, for your own files.

The label is the whole measurement in one object: every criterion with its weight, the band, and the date. Public transparency score, not a product or security rating.

Every line in it links the page we found the result on, or lists the addresses we checked. A cross means we found nothing there, not that Pega has no such document.

What they state

The exact figures and names we read off the pages linked below, with the sentence they stand in. This is what they publish, not what we verified about their systems.

Gaps, heaviest first

Data processing agreement

weight 3 of 3

No data processing agreement found.

Checked 8 addresses on 2026-09-04.

Show the 8 addresses we checked
  1. https://pega.com/legal/dpa – reached, no match (HTTP 404)
  2. https://pega.com/dpa – blocked or unavailable (HTTP 503)
  3. https://pega.com/legal/data-processing-agreement – reached, no match (HTTP 404)
  4. https://pega.com/data-processing-agreement – reached, no match (HTTP 404)
  5. https://pega.com/legal/data-processing-addendum – reached, no match (HTTP 404)
  6. https://pega.com/legal/gdpr – reached, no match (HTTP 404)
  7. https://pega.com/trust/dpa – reached, no match (HTTP 404)
  8. https://pega.com/privacy/dpa – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Status page with history

weight 2 of 3

No public status page found.

Checked 3 addresses on 2026-09-04.

Show the 3 addresses we checked
  1. https://status.pega.com/ – The name "status.pega.com" could not be resolved.
  2. https://pega.com/status – reached, no match (HTTP 404)
  3. https://pega.com.statuspage.io/ – Could not be fetched: fetch failed.

Is this wrong? Send us the URL

Public pricing

weight 2 of 3

No public pricing with figures found.

Checked 5 addresses on 2026-09-04.

Show the 5 addresses we checked
  1. https://pega.com/pricing – reached, no match (HTTP 404)
  2. https://pega.com/pricing/ – reached, no match (HTTP 404)
  3. https://pega.com/plans – reached, no match (HTTP 404)
  4. https://pega.com/en/pricing – reached, no match (HTTP 404)
  5. https://pega.com/pricing-plans – reached, no match (HTTP 404)

Is this wrong? Send us the URL

No third-party tracking before consent

weight 2 of 3

No consent-free first load found.

Checked 1 address on 2026-09-04.

Show the 1 address we checked
  1. https://pega.com/ – third-party requests before any interaction: api.ipify.org, bam.nr-data.net, consent.trustarc.com, consent.truste.com, fonts.googleapis.com, fonts.gstatic.com, ipinfo.io, js-agent.newrelic.com, s.imganalytics.com, sonar.script.ac, widget.use1.chat.pega.digital, www.googletagmanager.com

Is this wrong? Send us the URL

Uptime SLA with a figure

weight 1 of 3

No uptime figure found.

Checked 6 addresses on 2026-09-04.

Show the 6 addresses we checked
  1. https://pega.com/legal/sla – reached, no match (HTTP 404)
  2. https://pega.com/sla – reached, no match (HTTP 404)
  3. https://pega.com/legal/service-level-agreement – reached, no match (HTTP 404)
  4. https://pega.com/trust/sla – reached, no match (HTTP 404)
  5. https://pega.com/uptime – reached, no match (HTTP 404)
  6. https://pega.com/legal/uptime-sla – reached, no match (HTTP 404)

Is this wrong? Send us the URL

security.txt (RFC 9116)

weight 1 of 3

No security.txt found.

Checked 1 address on 2026-09-04.

Show the 1 address we checked
  1. https://pega.com/.well-known/security.txt – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Evidence

The full source lists sit behind these two groups, so that the answer above stays readable.

Published, with a source 6

Subprocessor list

weight 3 of 3

The actual list is published, not just a promise to keep one.

Source: https://www.pega.com/subprocessors · checked 2026-09-04

Data location stated

weight 3 of 3

The hosting location is stated on a public page.

  • Locations named next to the hosting wording India, Japan, Singapore, United States.
    Show the 4 exact wordings

    ot limited to Australia, New Zealand, Brazil, Canada, United Kingdom, Germany, Netherlands, Poland, India, Japan, Singapore and the United States. Therefore, your personal information may be transferr...

    Read at https://www.pega.com/privacy

    ted to Australia, New Zealand, Brazil, Canada, United Kingdom, Germany, Netherlands, Poland, India, Japan, Singapore and the United States. Therefore, your personal information may be transferred, pro...

    Read at https://www.pega.com/privacy

    Australia, New Zealand, Brazil, Canada, United Kingdom, Germany, Netherlands, Poland, India, Japan, Singapore and the United States. Therefore, your personal information may be transferred, processed....

    Read at https://www.pega.com/privacy

    land, Brazil, Canada, United Kingdom, Germany, Netherlands, Poland, India, Japan, Singapore and the United States. Therefore, your personal information may be transferred, processed and stored outside...

    Read at https://www.pega.com/privacy

Source: https://www.pega.com/privacy · checked 2026-09-04

HTTPS enforced with HSTS

weight 2 of 3

HTTP redirects to HTTPS and the HSTS header is set.

  • HSTS max-age 31536000 seconds (365 days).
    Show the exact wording

    max-age=31536000; includeSubDomains; preload

    Read at https://pega.com/
  • HSTS options includeSubDomains, preload.
    Show the 2 exact wordings

    max-age=31536000; includeSubDomains; preload

    Read at https://pega.com/

    max-age=31536000; includeSubDomains; preload

    Read at https://pega.com/

Source: https://pega.com/ · checked 2026-09-04

Notice before subprocessors change

weight 2 of 3

The vendor commits publicly to giving notice before the list changes.

Source: https://www.pega.com/subprocessors · checked 2026-09-04

Certifications named

weight 1 of 3

SOC 2 or ISO 27001 named on a public page.

  • Named on that page CSA STAR, Cyber Essentials, FedRAMP, HIPAA, HITRUST CSF, ISO 9001, ISO 22301, ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018, PCI DSS, SOC 2, SOC 2 Type II, TISAX.
    Show the 14 exact wordings

    Diagnostic Center Pega GenAI Pega Blueprint *Assessment status applicable if Co-Browse is not used CSA STAR CSA STAR The Security, Trust, Assurance, and Risk (STAR) Registry is a publicly accessible r...

    Read at https://www.pega.com/trust

    stic Center Digital Messaging Pega Blueprint *Assessment status applicable if Co-Browse is not used Cyber Essentials Cyber Essentials Cyber Essentials is a UK Government-backed, industry-supported cer...

    Read at https://www.pega.com/trust

    ssessment status applicable if VoiceAI, digital messaging/web messaging, and Co-Browse are not used FedRAMP FedRAMP The Federal Risk and Authorization Management Program (FedRAMP) provides a standardi...

    Read at https://www.pega.com/trust

    Pega’s HITRUST Assessment + Certification covers all the HIPAA Compliance Factors including the HIPAA Breach Notification, HIPAA Privacy Rule, and the HIPAA Secur

    Read at https://www.pega.com/trust

    Service Pega Diagnostic Center *Assessment status applicable if VoiceAI and Co-Browse are not used HITRUST HITRUST Developed in collaboration with data protection professionals, the HITRUST CSF ration...

    Read at https://www.pega.com/trust

    pdated (YYYY-MM-DD) 2025-12-16 Assessment scope Pega Cloud AWS & GCP Products All Pega AI and GenAI ISO 9001 ISO 9001 ISO 9001 is an international standard for quality management systems that applies....

    Read at https://www.pega.com/trust

    ssessment status applicable if VoiceAI, digital messaging/web messaging, and Co-Browse are not used ISO 22301 ISO 22301 Published by the International Organization for Standardization, ISO 22301 is de...

    Read at https://www.pega.com/trust

    ssessment status applicable if VoiceAI, digital messaging/web messaging, and Co-Browse are not used ISO 27001 ISO 27001 ISO/IEC 27001 is widely known, providing requirements for an information securit...

    Read at https://www.pega.com/trust

    stic Center Digital Messaging Pega Blueprint *Assessment status applicable if Co-Browse is not used ISO 27017 ISO 27017 ISO 27017 is an international standard offering guidance on information security...

    Read at https://www.pega.com/trust

    stic Center Digital Messaging Pega Blueprint *Assessment status applicable if Co-Browse is not used ISO 27018 ISO 27018 ISO 27018 is a standard that provides guidelines for protecting personally ident...

    Read at https://www.pega.com/trust

    pe Pega Cloud Products Pega Cloud PCI/DSS PCI/DSS The Payment Card Industry Data Security Standard (PCI DSS) is a set of security standards designed to ensure that ALL companies that accept, process,....

    Read at https://www.pega.com/trust

    The SOC 2 reports cover controls around security, availability, and confidentiality of customer data.

    Read at https://www.pega.com/trust

    ssessment status applicable if VoiceAI, digital messaging/web messaging, and Co-Browse are not used SOC 2 SOC 2, Type 2 The American Institute of Certified Public Accountants (AICPA) Service Organizat...

    Read at https://www.pega.com/trust

    ssessment status applicable if VoiceAI, digital messaging/web messaging, and Co-Browse are not used TISAX TISAX TISAX is an assessment and exchange mechanism for the information security of enterprise...

    Read at https://www.pega.com/trust

Source: https://www.pega.com/trust · checked 2026-09-04

Named privacy contact

weight 1 of 3

A data protection officer or a dedicated privacy address is named.

  • What the privacy page carries Named data protection officer.
    Show the exact wording

    Data Protection Officer

    Read at https://www.pega.com/privacy

Source: https://www.pega.com/privacy · checked 2026-09-04

History

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