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Betterworks: what they publish

betterworks.com · Performance management · checked 2026-10-16

65/100CBand C

Rank 1 of 41 in Performance management, where the median is 30.

Public transparency score, not a product or security rating. Latest check: 2026-10-16. How the score works.

Evidence at a glance

Choose a check to see its source, date and scope.

Not found means not found at the addresses we checked. Not measured means we could not complete the check.

Start a vendor reviewDownload evidence (CSV)

Overview

0 days since the newest dated result, 0 since the oldest. 12 of 12 criteria have a measured result in the last 30 days. Failed checks and undated results are excluded.

Evidence freshness is a statement about our measurement and is kept apart from the transparency score, which is frozen at v1. How good our own measurement is.

Transparency labelsaas-ranking.com

Betterworks

betterworks.com · Performance management

  1. A
  2. B
  3. C
  4. D
  5. E
  6. F
C 65of 100 Rank 1 of 41

Published commitments7 of 9 found

Measured behaviour1 of 3 found

Checked 2026-10-16. Every line links the page we found it on. A cross means we found nothing at the addresses we checked, not that the vendor has no such document. A transparency score, not a product rating.

Downloads include all checks, source URLs, dates and the snapshot ID for your procurement file. We do not issue badges.

The label is the whole measurement in one object: every criterion with its weight, the band, and the date. Public transparency score, not a product or security rating.

Every line in it links the page we found the result on, or lists the addresses we checked. A cross means we found nothing there, not that Betterworks has no such document.

Where Betterworks sits in Performance management

  1. A0 0%
  2. B0 0%
  3. C6 15%
  4. D6 15%
  5. E12 29%
  6. F17 41%
41 vendors with a score. Bands have fixed thresholds, see how the score works.

The band of Betterworks is marked. Vendors without a score are the ones where we could measure too few criteria to rank them – a gap on our side, counted separately.

What Betterworks states

The exact figures and names we read off the pages linked below, with the sentence they stand in. This is what they publish, not what we verified about their systems.

Gaps, heaviest first

✗

Data processing agreement (DPA)

weight 3 of 3

No data processing agreement found.

Checked 8 addresses on 2026-10-16.

Show the 8 addresses we checked
  1. https://betterworks.com/legal/dpa – reached, no match (HTTP 404)
  2. https://betterworks.com/dpa – reached, no match (HTTP 404)
  3. https://betterworks.com/legal/data-processing-agreement – reached, no match (HTTP 404)
  4. https://betterworks.com/data-processing-agreement – reached, no match (HTTP 404)
  5. https://betterworks.com/legal/data-processing-addendum – reached, no match (HTTP 404)
  6. https://betterworks.com/legal/gdpr – reached, no match (HTTP 404)
  7. https://betterworks.com/trust/dpa – reached, no match (HTTP 404)
  8. https://betterworks.com/privacy/dpa – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: Data processing agreement in Performance management: 7 of 41 companies

✗

Status page with incident history

weight 2 of 3

No public status page found.

Checked 3 addresses on 2026-10-16.

Show the 3 addresses we checked
  1. https://status.betterworks.com/ – The name "status.betterworks.com" could not be resolved.
  2. https://betterworks.com/status – reached, no match (HTTP 404)
  3. https://betterworks.com.statuspage.io/ – Could not be fetched: fetch failed.

Is this wrong? Send us the URL

Across the market: Status page with history in Performance management: 10 of 40 companies

✗weight 2 of 3

Third-party requests seen on the first load, before any interaction.

Checked 1 address on 2026-10-16.

Show the 1 address we checked
  1. https://betterworks.com/ – third-party requests before any interaction: 48752163.fs1.hubspotusercontent-na1.net, app-cf.bc0a.com, consent.cookiebot.com, consentcdn.cookiebot.com, events.navattic.com, fonts.googleapis.com, fonts.gstatic.com, forms-na1.hsforms.com, forms.hsforms.com, js.hs-scripts.com, js.hsforms.net, js.navattic.com, js.qualified.com, script.crazyegg.com, static.hsappstatic.net

Is this wrong? Send us the URL

Across the market: No third-party tracking before consent in Performance management: 1 of 40 companies

✗

security.txt (RFC 9116)

weight 1 of 3

No security.txt found.

Checked 1 address on 2026-10-16.

Show the 1 address we checked
  1. https://betterworks.com/.well-known/security.txt – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: security.txt (RFC 9116) in Performance management: 1 of 40 companies

Evidence

The full source lists sit behind these two groups, so that the answer above stays readable.

Published, with a source 8
✓

Subprocessors: the published list

weight 3 of 3

The actual list is published, not just a promise to keep one.

Source: https://www.betterworks.com/sub-processors · checked 2026-10-16

Across the market: Subprocessor list in Performance management: 7 of 41 companies

✓

Data location: where they say data is hosted

weight 3 of 3

The hosting location is stated on a public page.

  • Locations named next to the hosting wording European Union, Ireland, Virginia. This does not establish the company’s headquarters.
    Show the 3 exact wordings

    EU data centers are leveraged for customers who specifically require data to be stored in the EU.

    Read at https://www.betterworks.com/security

    dequately safeguarded, ensuring the confidentiality, integrity, and availability of the information. Data centers are located in the US (North Virginia) and EU (Ireland).

    Read at https://www.betterworks.com/security

    dequately safeguarded, ensuring the confidentiality, integrity, and availability of the information. Data centers are located in the US (North Virginia) and EU (Ireland).

    Read at https://www.betterworks.com/security

Source: https://www.betterworks.com/security · checked 2026-10-16

Across the market: Data location stated in Performance management: 22 of 41 companies

✓

Public pricing with figures

weight 2 of 3

Actual numbers on a public page.

Source: https://www.betterworks.com/plans · checked 2026-10-16

Across the market: Public pricing in Performance management: 20 of 41 companies

✓

HTTPS enforced with HSTS

weight 2 of 3

HTTP redirects to HTTPS and the HSTS header is set.

  • HSTS max-age 31536000 seconds (365 days).
    Show the exact wording

    max-age=31536000; includeSubDomains

    Read at https://betterworks.com/
  • HSTS options includeSubDomains.
    Show the exact wording

    max-age=31536000; includeSubDomains

    Read at https://betterworks.com/

Source: https://betterworks.com/ · checked 2026-10-16

Across the market: HTTPS enforced with HSTS in Performance management: 30 of 40 companies

✓

Notice before subprocessors change

weight 2 of 3

The vendor commits publicly to giving notice before the list changes.

Source: https://www.betterworks.com/sub-processors · checked 2026-10-16

Across the market: Notice before subprocessors change in Performance management: 6 of 41 companies

✓

Certifications named (SOC 2, ISO 27001)

weight 1 of 3

SOC 2 or ISO 27001 named on a public page.

  • Named on that page FedRAMP (unclear from the sentence), ISO/IEC 27001 (not counted: the sentence does not carry it), SOC 2, SOC 2 Type II (not counted: the sentence does not carry it). The sentence we kept does not carry this finding on its own, so it counts in no list and no figure.
    Show the 4 exact wordings

    the Level 1 Assessment Criteria or by submitting evidence of StateRAMP Category 1 authorization or FedRAMP Low authorization.

    Read at https://www.betterworks.com/security

    Additionally, Betterworks has active certifications for ISO 27001, the Data Privacy Framework (DPF), and the Texas Risk and Authorization Management Program (TX-RAMP

    Read at https://www.betterworks.com/security

    Our program maintains compliance with SOC 2 reporting and applicable Privacy Laws (GDPR, CPRA, other state laws).

    Read at https://www.betterworks.com/security

    Service Organization Control (SOC) 2 Type II Developed by the American Institute of CPAs ( AICPA ), SOC 2 defines criteria for managing customer data based on five “trust service principles” — securit...

    Read at https://www.betterworks.com/security

Source: https://www.betterworks.com/security · checked 2026-10-16

Across the market: Certifications named in Performance management: 15 of 40 companies

✓

Uptime SLA with a figure

weight 1 of 3

An availability commitment with a figure.

  • Highest uptime figure on that page 99.9 %.
    Show the exact wording

    d via HTTPS at / (the “Betterworks Service”) will be operational and available to Customer at least 99.9% of the time in any calendar month (the “Uptime Guarantee”).

    Read at https://www.betterworks.com/sla

Source: https://www.betterworks.com/sla · checked 2026-10-16

Across the market: Uptime SLA with a figure in Performance management: 2 of 40 companies

✓

Named privacy contact (DPO or privacy address)

weight 1 of 3

A data protection officer or a dedicated privacy address is named.

Source: https://www.betterworks.com/privacy-notice · checked 2026-10-16

Across the market: Named privacy contact in Performance management: 20 of 41 companies

History

100 0 2026-10-09: 65 of 1002026-10-16: 65 of 100 2026-10-09 2026-10-16
Score over the last 2 runs we measured Betterworks in: 65 (2026-10-09), 65 (2026-10-16).

Prepare your vendor review

A source is a starting point. Check the product, plan, legal entity and date before treating it as evidence for your purchase. These questions do not change the transparency score.

Betterworks

8 found · 4 not found · 0 not measured across 12 public checks.

12 of 12 criteria have a measured result from the last 30 days. Oldest dated result: 2026-10-16.

Investigate 4 open evidence questions
  1. Data processing agreement

    Please share the current data processing agreement for the product and plan we are considering, including its annexes and signing process.

    Inspect this check
  2. Status page with history

    Where can we review incident history for the service we will use, and how do we subscribe to incident updates?

    Inspect this check
  3. No third-party tracking before consent

    Which third-party requests occur before a visitor makes a choice, and for what purpose? Please distinguish the public website from the product.

    Inspect this check
  4. security.txt (RFC 9116)

    Where should we report a vulnerability, and what acknowledgement and follow-up process should we expect?

    Inspect this check

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A shortlist holds up to six vendors across categories and lives entirely in the address of its page: share the link, bookmark it, put it in a ticket. Nothing is stored, so we do not know it exists.