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Vectara

vectara.com · Search and vector infrastructure · checked 2026-09-05

65/100CBand C

Rank 3 of 34 in Search and vector infrastructure, where the median is 28.

We measured 12 of 12 criteria for Vectara on 2026-09-05. We found 7 with a source and did not find 5 at the addresses we checked. That is a transparency score of 65 out of 100, band C.

Overview

Transparency labelsaas-ranking.com

Vectara

vectara.com · Search and vector infrastructure

  1. A
  2. B
  3. C
  4. D
  5. E
  6. F
C 65of 100 Rank 3 of 34

Published commitments6 of 9 found

Measured behaviour1 of 3 found

Checked 2026-09-05. Every line links the page we found it on. A cross means we found nothing at the addresses we checked, not that the vendor has no such document. A transparency score, not a product rating.

The evidence pack carries every criterion with its source, the addresses we checked, the date and the data snapshot id – the four things a procurement file needs and a screenshot loses. We do not issue badges: a badge is the first step towards a paid placement, and there is none here.

The label is the whole measurement in one object: every criterion with its weight, the band, and the date. Public transparency score, not a product or security rating.

Every line in it links the page we found the result on, or lists the addresses we checked. A cross means we found nothing there, not that Vectara has no such document.

What they state

The exact figures and names we read off the pages linked below, with the sentence they stand in. This is what they publish, not what we verified about their systems.

Gaps, heaviest first

✗

Data location stated

weight 3 of 3

No statement about data location found.

Checked 7 addresses on 2026-09-05.

Show the 7 addresses we checked
  1. https://vectara.com/security – reached, no match (HTTP 404)
  2. https://vectara.com/trust – reached, no match (HTTP 404)
  3. https://vectara.com/legal/privacy – reached, no match (HTTP 404)
  4. https://vectara.com/privacy – reached, no match (HTTP 404)
  5. https://vectara.com/privacy-policy – reached, no match (HTTP 404)
  6. https://vectara.com/compliance – reached, no match (HTTP 404)
  7. https://vectara.com/legal/privacy-policy – reached, no match (HTTP 200)

Is this wrong? Send us the URL

✗

No third-party tracking before consent

weight 2 of 3

No consent-free first load found.

Checked 1 address on 2026-09-05.

Show the 1 address we checked
  1. https://vectara.com/ – third-party requests before any interaction: cdn.bc0a.com, forms-na1.hsforms.com, forms.hsforms.com, ixfd2-api.bc0a.com, js.hsforms.net

Is this wrong? Send us the URL

✗

Certifications named

weight 1 of 3

No named certification found.

Checked 6 addresses on 2026-09-05.

Show the 6 addresses we checked
  1. https://vectara.com/security – reached, no match (HTTP 404)
  2. https://vectara.com/trust – reached, no match (HTTP 404)
  3. https://vectara.com/trust-center – reached, no match (HTTP 404)
  4. https://vectara.com/compliance – reached, no match (HTTP 404)
  5. https://vectara.com/legal/security – reached, no match (HTTP 404)
  6. https://trust.vectara.com/ – blocked or unavailable (HTTP 403)

Is this wrong? Send us the URL

✗

Uptime SLA with a figure

weight 1 of 3

No uptime figure found.

Checked 6 addresses on 2026-09-05.

Show the 6 addresses we checked
  1. https://vectara.com/legal/sla – reached, no match (HTTP 404)
  2. https://vectara.com/sla – reached, no match (HTTP 404)
  3. https://vectara.com/legal/service-level-agreement – reached, no match (HTTP 404)
  4. https://vectara.com/trust/sla – reached, no match (HTTP 404)
  5. https://vectara.com/uptime – reached, no match (HTTP 404)
  6. https://vectara.com/legal/uptime-sla – reached, no match (HTTP 404)

Is this wrong? Send us the URL

✗

security.txt (RFC 9116)

weight 1 of 3

No security.txt found.

Checked 1 address on 2026-09-05.

Show the 1 address we checked
  1. https://vectara.com/.well-known/security.txt – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Evidence

The full source lists sit behind these two groups, so that the answer above stays readable.

Published, with a source 7
✓

Data processing agreement

weight 3 of 3

Published and readable without a login.

Source: https://www.vectara.com/legal/data-processing-agreement · checked 2026-09-05

✓

Subprocessor list

weight 3 of 3

The actual list is published, not just a promise to keep one.

Source: https://www.vectara.com/legal/sub-processors · checked 2026-09-05

✓

Status page with history

weight 2 of 3

A public status page with incident history.

Source: https://status.vectara.com/ · checked 2026-09-05

✓

Public pricing

weight 2 of 3

Actual numbers on a public page.

Source: https://www.vectara.com/pricing · checked 2026-09-05

✓

HTTPS enforced with HSTS

weight 2 of 3

HTTP redirects to HTTPS and the HSTS header is set.

  • HSTS max-age 63072000 seconds (730 days).
    Show the exact wording

    max-age=63072000

    Read at https://vectara.com/

Source: https://vectara.com/ · checked 2026-09-05

✓

Notice before subprocessors change

weight 2 of 3

The vendor commits publicly to giving notice before the list changes.

  • Notice promised before the list changes 30 days.
    Show the exact wording

    iliates) is engaged during the term of this Addendum, Vectara will, at least 30 days before the new Sub-processor Processes any Personal Data, notify Customer of the engagement (including the name and...

    Read at https://www.vectara.com/legal/data-processing-agreement

Source: https://www.vectara.com/legal/data-processing-agreement · checked 2026-09-05

✓

Named privacy contact

weight 1 of 3

A data protection officer or a dedicated privacy address is named.

Source: https://www.vectara.com/legal/privacy-policy · checked 2026-09-05

History

Not enough completed runs yet to draw a line. The next runs fill this in.

Compare

A shortlist holds up to six vendors across categories and lives entirely in the address of its page: share the link, bookmark it, put it in a ticket. Nothing is stored, so we do not know it exists.