Transparency alternatives to CIS Cloud PBX
Other Contact centre vendors we measure, sorted by how much they publish that CIS Cloud PBX does not. This is a comparison of disclosure, not of features or fitness.
12 shown of 44 that differ from CIS Cloud PBX on at least one criterion we measured for both. Public transparency score, not a product or security rating.
CIS Cloud PBX has 10 gaps in what we could measure: Data processing agreement, Subprocessor list, Status page with history, Certifications named, Uptime SLA with a figure, HTTPS enforced with HSTS, No third-party tracking before consent, security.txt (RFC 9116), Notice before subprocessors change, Named privacy contact. The column “publishes and CIS Cloud PBX does not” is the one that closes them.
| Vendor | Score | Publishes, and CIS Cloud PBX does not | CIS Cloud PBX publishes, and they do not | |
|---|---|---|---|---|
| Aircallaircall.io | 61/100 | 6 Data processing agreement, Status page with history, Certifications named, +3 | 1 Public pricing | Compare |
| CloudTalkcloudtalk.io | 61/100 | 5 Subprocessor list, Certifications named, HTTPS enforced with HSTS, +2 | nothing | Compare |
| CallHippocallhippo.com | 59/100 | 4 Data processing agreement, Certifications named, HTTPS enforced with HSTS, +1 | nothing | Compare |
| Puzzelpuzzel.com | 47/100 | 4 Subprocessor list, Status page with history, HTTPS enforced with HSTS, +1 | 1 Public pricing | Compare |
| Call Handling VCCcallhandling.co.uk | 43/100 | 4 Subprocessor list, Status page with history, Notice before subprocessors change, +1 | 1 Data location stated | Compare |
| RingCentralringcentral.com | 43/100 | 4 Data processing agreement, Certifications named, HTTPS enforced with HSTS, +1 | 1 Data location stated | Compare |
| NICEnice.com | 39/100 | 4 Data processing agreement, Certifications named, Notice before subprocessors change, +1 | 1 Data location stated | Compare |
| FreeClimbfreeclimb.com | 35/100 | 4 Status page with history, Uptime SLA with a figure, HTTPS enforced with HSTS, +1 | 1 Data location stated | Compare |
| 2Chat2chat.co | 43/100 | 3 Data processing agreement, Subprocessor list, Notice before subprocessors change | 1 Data location stated | Compare |
| JustCalljustcall.io | 43/100 | 3 Status page with history, Certifications named, HTTPS enforced with HSTS | nothing | Compare |
| Nextivanextiva.com | 43/100 | 3 Status page with history, HTTPS enforced with HSTS, Named privacy contact | nothing | Compare |
| CallMinercallminer.com | 30/100 | 3 Certifications named, HTTPS enforced with HSTS, Named privacy contact | 1 Public pricing | Compare |
Only criteria we could measure for both are counted. Where we could measure one and not the other, the row is silent: that would be a statement about our measurement, not about either vendor. Every single result with its source is on the two profiles.