SaaS Ranking

Uptime SLA with a figure in Customer communities

"High availability" is marketing. "99.9 %" is a commitment.

0 of 18 vendors we measured here publish it, that is 0%. Last checked 2026-09-03.

0% here against 5% across every category we measure. Customer communities sits below the overall share for this criterion.

Back to Uptime SLA with a figure across all categories, or to Customer communities.

Published

An availability commitment with a figure.

None of the vendors we measured here published this.

No uptime figure found.

We reached at least one address for each of these vendors and none of them carried it. That is what we found at the addresses we checked, on the date we checked them, and not a statement about what the vendor has.

VendorWhat we found
Bettermode 6 addresses checked
Chanty 6 addresses checked
Circle 6 addresses checked
Disciple 6 addresses checked
Discourse 6 addresses checked
Flarum 6 addresses checked
Fleep 6 addresses checked
Flock 6 addresses checked
Forumbee 6 addresses checked
Guild 6 addresses checked
Heartbeat 6 addresses checked
Higher Logic 6 addresses checked
Hivebrite 6 addresses checked
NodeBB 6 addresses checked
Rocket.Chat 6 addresses checked
Skool 6 addresses checked
XenForo 6 addresses checked
Zapnito 6 addresses checked

Not measured

We could not look at these, or their robots.txt asks us not to. That says something about our measurement, not about them, and they are left out of the percentage above.

VendorWhat we found
Answerbase The vendor’s server blocked or rate-limited our crawler, so this was not measured.

Found something we missed? Tell us and the next run picks it up.