SaaS Ranking

Uptime SLA with a figure in Document management

"High availability" is marketing. "99.9 %" is a commitment.

1 of 15 vendors we measured here publish it, that is 7%. Last checked 2026-09-03.

7% here against 5% across every category we measure. Document management sits above the overall share for this criterion.

Back to Uptime SLA with a figure across all categories, or to Document management.

Published

An availability commitment with a figure.

VendorWhat we found
Ademero https://www.ademero.com/sla

No uptime figure found.

We reached at least one address for each of these vendors and none of them carried it. That is what we found at the addresses we checked, on the date we checked them, and not a statement about what the vendor has.

VendorWhat we found
agorum 6 addresses checked
Amagno 6 addresses checked
Bitfarm 6 addresses checked
Casebox 6 addresses checked
d.velop 6 addresses checked
Docbyte 6 addresses checked
DocuWare 6 addresses checked
Dokmee 6 addresses checked
DynaFile 6 addresses checked
FileHold 6 addresses checked
M-Files 6 addresses checked
Mayan EDMS 6 addresses checked
OpenText 6 addresses checked
Worldox 6 addresses checked

Not measured

We could not look at these, or their robots.txt asks us not to. That says something about our measurement, not about them, and they are left out of the percentage above.

VendorWhat we found
Docsvault The vendor’s server blocked or rate-limited our crawler, so this was not measured.
ELO The vendor’s server blocked or rate-limited our crawler, so this was not measured.
LogicalDOC None of the addresses could be reached, so this was not measured.
SER Group None of the addresses could be reached, so this was not measured.

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