SaaS Ranking

Uptime SLA with a figure in Project management

"High availability" is marketing. "99.9 %" is a commitment.

10% here against 12% across every category we measure. Project management sits below the overall share for this criterion.

Back to Uptime SLA with a figure across all categories, or to Project management.

Published

An availability commitment with a figure.

VendorWhat we found
Smartsheet https://www.smartsheet.com/legal/sla

No uptime figure found.

We reached at least one address for each of these vendors and none of them carried it. That is what we found at the addresses we checked, on the date we checked them, and not a statement about what the vendor has.

VendorWhat we found
Asana 6 addresses checked
Basecamp 6 addresses checked
Linear 6 addresses checked
monday.com 6 addresses checked
Notion 6 addresses checked
Shortcut 6 addresses checked
Teamwork 6 addresses checked
Trello 6 addresses checked
Wrike 6 addresses checked

Not measured

We could not look at these, or their robots.txt asks us not to. That says something about our measurement, not about them, and they are left out of the percentage above.

VendorWhat we found
ClickUp The vendor’s server blocked or rate-limited our crawler, so this was not measured.
Height None of the addresses could be reached, so this was not measured.

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