Transparency alternatives to Matrix
Other Customer communities vendors we measure, sorted by how much we found at them and not at Matrix. This is a comparison of disclosure, not of features or fitness.
12 shown of 29 that differ from Matrix on at least one criterion we measured for both. Public transparency score, not a product or security rating.
Matrix has 9 gaps in what we could measure: Data processing agreement, Subprocessor list, Data location stated, Public pricing, Certifications named, Uptime SLA with a figure, No third-party tracking before consent, Notice before subprocessors change, Named privacy contact. The column “Found there, not found at Matrix” is the one that closes them.
| Vendor | Score | Found there, not found at Matrix | Found at Matrix, not found there | |
|---|---|---|---|---|
| Bettermodebettermode.comSee also Transparency alternatives to Bettermode | 83/100 | 7 Data processing agreement, Subprocessor list, Data location stated, +4 | 1 security.txt (RFC 9116) | Compare |
| Discoursediscourse.orgSee also Transparency alternatives to Discourse | 61/100 | 5 Subprocessor list, Data location stated, Public pricing, +2 | 1 security.txt (RFC 9116) | Compare |
| Mattermostmattermost.comSee also Transparency alternatives to Mattermost | 52/100 | 5 Subprocessor list, Data location stated, Certifications named, +2 | 2 HTTPS enforced with HSTS, security.txt (RFC 9116) | Compare |
| Higher Logichigherlogic.comSee also Transparency alternatives to Higher Logic | 65/100 | 4 Data processing agreement, Subprocessor list, Data location stated, +1 | 1 security.txt (RFC 9116) | Compare |
| Circlecircle.soSee also Transparency alternatives to Circle | 61/100 | 4 Data processing agreement, Data location stated, Public pricing, +1 | 1 security.txt (RFC 9116) | Compare |
| Heartbeatheartbeat.chatSee also Transparency alternatives to Heartbeat | 52/100 | 4 Data processing agreement, Public pricing, Notice before subprocessors change, +1 | 1 security.txt (RFC 9116) | Compare |
| Hivebritehivebrite.comSee also Transparency alternatives to Hivebrite | 52/100 | 4 Data processing agreement, Subprocessor list, Notice before subprocessors change, +1 | 1 HTTPS enforced with HSTS | Compare |
| Zapnitozapnito.comSee also Transparency alternatives to Zapnito | 43/100 | 3 Subprocessor list, Public pricing, Named privacy contact | 1 security.txt (RFC 9116) | Compare |
| Zulipzulip.comSee also Transparency alternatives to Zulip | 43/100 | 3 Data location stated, Public pricing, Named privacy contact | 1 security.txt (RFC 9116) | Compare |
| Flockflock.comSee also Transparency alternatives to Flock | 32/100 | 2 Public pricing, Certifications named | nothing | Compare |
| Fleepfleep.ioSee also Transparency alternatives to Fleep | 30/100 | 2 Data location stated, Public pricing | 2 Status page with history, security.txt (RFC 9116) | Compare |
| Rocket.Chatrocket.chatSee also Transparency alternatives to Rocket.Chat | 26/100 | 2 Certifications named, Named privacy contact | 1 security.txt (RFC 9116) | Compare |
Only criteria we could measure for both are counted. Where we could measure one and not the other, the row is silent: that would be a statement about our measurement, not about either vendor. Every single result with its source is on the two profiles.