Alternatives to Northpass
Other Customer success and onboarding vendors we measure, sorted by how much they publish that Northpass does not. This is a comparison of disclosure, not of features or fitness.
12 shown of 27 that differ from Northpass on at least one criterion we measured for both. Public transparency score, not a product or security rating.
Northpass has 10 gaps in what we could measure: Data processing agreement, Subprocessor list, Data location stated, Public pricing, Certifications named, Uptime SLA with a figure, No third-party tracking before consent, security.txt (RFC 9116), Notice before subprocessors change, Named privacy contact. The column “publishes and Northpass does not” is the one that closes them.
| Vendor | Score | Publishes, and Northpass does not | Northpass publishes, and they do not | |
|---|---|---|---|---|
| Dockdock.us | 74/100 | 7 Data processing agreement, Data location stated, Public pricing, +4 | nothing | Compare |
| Gainsightgainsight.com | 61/100 | 5 Subprocessor list, Data location stated, Certifications named, +2 | nothing | Compare |
| Arcadearcade.software | 57/100 | 5 Data processing agreement, Data location stated, Public pricing, +2 | 1 Status page with history | Compare |
| Inline Manualinlinemanual.com | 57/100 | 5 Data processing agreement, Data location stated, Public pricing, +2 | 1 HTTPS enforced with HSTS | Compare |
| Navatticnavattic.com | 57/100 | 5 Data processing agreement, Subprocessor list, Public pricing, +2 | 1 Status page with history | Compare |
| ClientSuccessclientsuccess.com | 52/100 | 5 Subprocessor list, Data location stated, Public pricing, +2 | 1 Status page with history | Compare |
| Akitaakitaapp.com | 48/100 | 5 Data processing agreement, Data location stated, Public pricing, +2 | 2 Status page with history, HTTPS enforced with HSTS | Compare |
| GUIDEcxguidecx.com | 43/100 | 5 Data processing agreement, Data location stated, Certifications named, +2 | 2 Status page with history, HTTPS enforced with HSTS | Compare |
| Custcust.co | 39/100 | 5 Data processing agreement, Public pricing, Certifications named, +2 | 2 Status page with history, HTTPS enforced with HSTS | Compare |
| Pendopendo.io | 52/100 | 4 Data processing agreement, Data location stated, Certifications named, +1 | nothing | Compare |
| Chameleontrychameleon.com | 48/100 | 4 Data location stated, Public pricing, Certifications named, +1 | nothing | Compare |
| Userflowuserflow.com | 48/100 | 4 Data location stated, Public pricing, Uptime SLA with a figure, +1 | nothing | Compare |
Only criteria we could measure for both are counted. Where we could measure one and not the other, the row is silent: that would be a statement about our measurement, not about either vendor. Every single result with its source is on the two profiles.