SaaS Ranking

Arcade

arcade.software · Customer success and onboarding · checked 2026-09-03

57/100CBand C

Rank 2 of 20 in Customer success and onboarding, where the median is 41.

We measured 12 of 12 criteria for Arcade on 2026-09-03. We found 6 with a source and did not find 6 at the addresses we checked. That is a transparency score of 57 out of 100, band C.

Overview

Transparency labelsaas-ranking.com

Arcade

arcade.software · Customer success and onboarding

  1. A
  2. B
  3. C
  4. D
  5. E
  6. F
C 57of 100 Rank 2 of 20

Published commitments5 of 9 found

Measured behaviour1 of 3 found

Checked 2026-09-03. Every line links the page we found it on. A cross means we found nothing at the addresses we checked, not that the vendor has no such document. A transparency score, not a product rating.

We do not issue badges: a badge is the first step towards a paid placement, and there is none here. The SVG is a document with the date in it, for your own files.

The label is the whole measurement in one object: every criterion with its weight, the band, and the date. Public transparency score, not a product or security rating.

Every line in it links the page we found the result on, or lists the addresses we checked. A cross means we found nothing there, not that Arcade has no such document.

Gaps, heaviest first

Subprocessor list

weight 3 of 3

No subprocessor list found.

Checked 7 addresses on 2026-09-03.

Show the 7 addresses we checked
  1. https://arcade.software/legal/subprocessors – reached, no match (HTTP 404)
  2. https://arcade.software/subprocessors – reached, no match (HTTP 404)
  3. https://arcade.software/sub-processors – reached, no match (HTTP 404)
  4. https://arcade.software/legal/sub-processors – reached, no match (HTTP 404)
  5. https://arcade.software/trust/subprocessors – reached, no match (HTTP 404)
  6. https://arcade.software/privacy/subprocessors – reached, no match (HTTP 404)
  7. https://arcade.software/legal/subprocessor-list – reached, no match (HTTP 404)

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Status page with history

weight 2 of 3

No public status page found.

Checked 3 addresses on 2026-09-03.

Show the 3 addresses we checked
  1. https://status.arcade.software/ – The name "status.arcade.software" could not be resolved.
  2. https://arcade.software/status – reached, no match (HTTP 404)
  3. https://arcade.software.statuspage.io/ – Could not be fetched: fetch failed.

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No third-party tracking before consent

weight 2 of 3

No consent-free first load found.

Checked 1 address on 2026-09-03.

Show the 1 address we checked
  1. https://arcade.software/ – third-party requests before any interaction: ad.doubleclick.net, ajax.googleapis.com, analytics-ipv6.tiktokw.us, analytics.ahrefs.com, analytics.tiktok.com, api-na2.hubapi.com, api.cr-relay.com, api.vector.co, bzr.openai.com, bzrcdn.openai.com, cdn.cr-relay.com, cdn.getkoala.com, cdn.jsdelivr.net, cdn.prod.website-files.com, cdn.vector.co, chunk-oci-us-ashburn-1-vop1.edgemv.mux.com, connect.facebook.net, cta-na2.hubspot.com, d3e54v103j8qbb.cloudfront.net, fonts.googleapis.com, fonts.gstatic.com, forms-na2.hscollectedforms.net, forms-na2.hsforms.com, image.mux.com, js-na2.hs-analytics.net, js-na2.hs-banner.com, js-na2.hs-scripts.com, js-na2.hsadspixel.net, js-na2.hscollectedforms.net, js-na2.hubspot.com, manifest-oci-us-ashburn-1-vop1.edgemv.mux.com, o915751.ingest.sentry.io, perf-na2.hsforms.com, pixel-cdn.default.com, px.ads.linkedin.com, region1.analytics.google.com, s3-us-west-2.amazonaws.com, snap.licdn.com, stats.g.doubleclick.net, stream.mux.com, t.arcade.show, t.vibe.co, tracking-api.g2.com, tracking.g2crowd.com, unpkg.com, us-assets.i.posthog.com, us.i.posthog.com, www.facebook.com, www.google.com, www.google.de, www.googletagmanager.com

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Uptime SLA with a figure

weight 1 of 3

No uptime figure found.

Checked 6 addresses on 2026-09-03.

Show the 6 addresses we checked
  1. https://arcade.software/legal/sla – reached, no match (HTTP 404)
  2. https://arcade.software/sla – reached, no match (HTTP 404)
  3. https://arcade.software/legal/service-level-agreement – reached, no match (HTTP 404)
  4. https://arcade.software/trust/sla – reached, no match (HTTP 404)
  5. https://arcade.software/uptime – reached, no match (HTTP 404)
  6. https://arcade.software/legal/uptime-sla – reached, no match (HTTP 404)

Is this wrong? Send us the URL

security.txt (RFC 9116)

weight 1 of 3

No security.txt found.

Checked 1 address on 2026-09-03.

Show the 1 address we checked
  1. https://arcade.software/.well-known/security.txt – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Named privacy contact

weight 1 of 3

No named privacy contact found.

Checked 7 addresses on 2026-09-03.

Show the 7 addresses we checked
  1. https://arcade.software/legal/privacy – reached, no match (HTTP 404)
  2. https://arcade.software/privacy – reached, no match (HTTP 200)
  3. https://arcade.software/privacy-policy – reached, no match (HTTP 404)
  4. https://arcade.software/legal/privacy-policy – reached, no match (HTTP 404)
  5. https://arcade.software/legal/privacy-notice – reached, no match (HTTP 404)
  6. https://arcade.software/trust/privacy – reached, no match (HTTP 404)
  7. https://arcade.software/datenschutz – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Evidence

The full source lists sit behind these two groups, so that the answer above stays readable.

Published, with a source 6

Data processing agreement

weight 3 of 3

Published and readable without a login.

Source: https://www.arcade.software/dpa · checked 2026-09-03

Data location stated

weight 3 of 3

The hosting location is stated on a public page.

Source: https://www.arcade.software/privacy · checked 2026-09-03

Public pricing

weight 2 of 3

Actual numbers on a public page.

Source: https://www.arcade.software/pricing · checked 2026-09-03

HTTPS enforced with HSTS

weight 2 of 3

HTTP redirects to HTTPS and the HSTS header is set.

Source: https://arcade.software/ · checked 2026-09-03

Notice before subprocessors change

weight 2 of 3

The vendor commits publicly to giving notice before the list changes.

Source: https://www.arcade.software/dpa · checked 2026-09-03

Certifications named

weight 1 of 3

SOC 2 or ISO 27001 named on a public page.

Source: https://www.arcade.software/security · checked 2026-09-03

History

Not enough completed runs yet to draw a line. The next runs fill this in.

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