SaaS Ranking

Dock

dock.us · Customer success and onboarding · checked 2026-09-04

74/100BBand B

Rank 1 of 28 in Customer success and onboarding, where the median is 39.

We measured 12 of 12 criteria for Dock on 2026-09-04. We found 9 with a source and did not find 3 at the addresses we checked. That is a transparency score of 74 out of 100, band B.

Overview

Transparency labelsaas-ranking.com

Dock

dock.us · Customer success and onboarding

  1. A
  2. B
  3. C
  4. D
  5. E
  6. F
B 74of 100 Rank 1 of 28

Published commitments8 of 9 found

Measured behaviour1 of 3 found

Checked 2026-09-04. Every line links the page we found it on. A cross means we found nothing at the addresses we checked, not that the vendor has no such document. A transparency score, not a product rating.

We do not issue badges: a badge is the first step towards a paid placement, and there is none here. The SVG is a document with the date in it, for your own files.

The label is the whole measurement in one object: every criterion with its weight, the band, and the date. Public transparency score, not a product or security rating.

Every line in it links the page we found the result on, or lists the addresses we checked. A cross means we found nothing there, not that Dock has no such document.

What they state

The exact figures and names we read off the pages linked below, with the sentence they stand in. This is what they publish, not what we verified about their systems.

Gaps, heaviest first

Subprocessor list

weight 3 of 3

No subprocessor list found.

Checked 7 addresses on 2026-09-04.

Show the 7 addresses we checked
  1. https://dock.us/legal/subprocessors – reached, no match (HTTP 200)
  2. https://dock.us/subprocessors – reached, no match (HTTP 404)
  3. https://dock.us/sub-processors – reached, no match (HTTP 404)
  4. https://dock.us/legal/sub-processors – reached, no match (HTTP 404)
  5. https://dock.us/trust/subprocessors – reached, no match (HTTP 404)
  6. https://dock.us/privacy/subprocessors – reached, no match (HTTP 404)
  7. https://dock.us/legal/subprocessor-list – reached, no match (HTTP 404)

Is this wrong? Send us the URL

No third-party tracking before consent

weight 2 of 3

No consent-free first load found.

Checked 1 address on 2026-09-04.

Show the 1 address we checked
  1. https://dock.us/ – third-party requests before any interaction: activity.wisepops.com, ajax.googleapis.com, analytics.ahrefs.com, browser.sentry-cdn.com, ca-eu.cookie-script.com, cdn.jsdelivr.net, cdn.prod.website-files.com, connect.facebook.net, d3e54v103j8qbb.cloudfront.net, data.sequel.io, fast.wistia.com, fonts.googleapis.com, fonts.gstatic.com, js.hs-scripts.com, prod-assets.sequelvideo.com, region1.analytics.google.com, stats.g.doubleclick.net, wisepops.net, www.facebook.com, www.google-analytics.com, www.google.de, www.googletagmanager.com

Is this wrong? Send us the URL

security.txt (RFC 9116)

weight 1 of 3

No security.txt found.

Checked 1 address on 2026-09-04.

Show the 1 address we checked
  1. https://dock.us/.well-known/security.txt – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Evidence

The full source lists sit behind these two groups, so that the answer above stays readable.

Published, with a source 9

Data processing agreement

weight 3 of 3

Published and readable without a login.

Source: https://www.dock.us/legal/dpa · checked 2026-09-04

Data location stated

weight 3 of 3

The hosting location is stated on a public page.

  • Locations named next to the hosting wording United States.
    Show the exact wording

    STORAGE AND PROCESSING We only use third-party service providers to process and store your information in the United States.

    Read at https://www.dock.us/legal/privacy

Source: https://www.dock.us/legal/privacy · checked 2026-09-04

Status page with history

weight 2 of 3

A public status page with incident history.

Source: https://status.dock.us/ · checked 2026-09-04

Public pricing

weight 2 of 3

Actual numbers on a public page.

Source: https://www.dock.us/pricing · checked 2026-09-04

HTTPS enforced with HSTS

weight 2 of 3

HTTP redirects to HTTPS and the HSTS header is set.

  • HSTS max-age 31536000 seconds (365 days).
    Show the exact wording

    max-age=31536000

    Read at https://dock.us/

Source: https://dock.us/ · checked 2026-09-04

Notice before subprocessors change

weight 2 of 3

The vendor commits publicly to giving notice before the list changes.

  • Notice promised before the list changes 10 days.
    Show the exact wording

    Dock shall provide Customer at least ten (10 days) written notice prior to authorizing any new Subprocessor to process Customer Personal Data.

    Read at https://www.dock.us/legal/dpa

Source: https://www.dock.us/legal/dpa · checked 2026-09-04

Certifications named

weight 1 of 3

SOC 2 or ISO 27001 named on a public page.

  • Named on that page SOC 2 Type II.
    Show the exact wording

    Certifications Dock is GDPR compliant and SOC 2 Type II.

    Read at https://www.dock.us/security

Source: https://www.dock.us/security · checked 2026-09-04

Uptime SLA with a figure

weight 1 of 3

An availability commitment with a figure.

  • Highest uptime figure on that page 99.5 %.
    Show the exact wording

    nable measures to ensure that System Availability equals or exceeds ninety-nine point five percent (99.5%) during each calendar month.

    Read at https://www.dock.us/legal/sla

Source: https://www.dock.us/legal/sla · checked 2026-09-04

Named privacy contact

weight 1 of 3

A data protection officer or a dedicated privacy address is named.

Source: https://www.dock.us/legal/privacy · checked 2026-09-04

History

Not enough completed runs yet to draw a line. The next runs fill this in.

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