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Inline Manual

inlinemanual.com · Customer success and onboarding · checked 2026-09-04

57/100CBand C

Rank 4 of 28 in Customer success and onboarding, where the median is 39.

We measured 12 of 12 criteria for Inline Manual on 2026-09-04. We found 6 with a source and did not find 6 at the addresses we checked. That is a transparency score of 57 out of 100, band C.

Overview

Transparency labelsaas-ranking.com

Inline Manual

inlinemanual.com · Customer success and onboarding

  1. A
  2. B
  3. C
  4. D
  5. E
  6. F
C 57of 100 Rank 4 of 28

Published commitments6 of 9 found

Measured behaviour0 of 3 found

Checked 2026-09-04. Every line links the page we found it on. A cross means we found nothing at the addresses we checked, not that the vendor has no such document. A transparency score, not a product rating.

The evidence pack carries every criterion with its source, the addresses we checked, the date and the data snapshot id – the four things a procurement file needs and a screenshot loses. We do not issue badges: a badge is the first step towards a paid placement, and there is none here.

The label is the whole measurement in one object: every criterion with its weight, the band, and the date. Public transparency score, not a product or security rating.

Every line in it links the page we found the result on, or lists the addresses we checked. A cross means we found nothing there, not that Inline Manual has no such document.

What they state

The exact figures and names we read off the pages linked below, with the sentence they stand in. This is what they publish, not what we verified about their systems.

Gaps, heaviest first

✗

Subprocessor list

weight 3 of 3

No subprocessor list found.

Checked 7 addresses on 2026-09-04.

Show the 7 addresses we checked
  1. https://inlinemanual.com/legal/subprocessors – reached, no match (HTTP 404)
  2. https://inlinemanual.com/subprocessors – reached, no match (HTTP 404)
  3. https://inlinemanual.com/sub-processors – reached, no match (HTTP 404)
  4. https://inlinemanual.com/legal/sub-processors – reached, no match (HTTP 404)
  5. https://inlinemanual.com/trust/subprocessors – reached, no match (HTTP 404)
  6. https://inlinemanual.com/privacy/subprocessors – reached, no match (HTTP 404)
  7. https://inlinemanual.com/legal/subprocessor-list – reached, no match (HTTP 404)

Is this wrong? Send us the URL

✗

HTTPS enforced with HSTS

weight 2 of 3

No enforced HTTPS with HSTS found.

Checked 2 addresses on 2026-09-04.

Show the 2 addresses we checked
  1. http://inlinemanual.com/ – redirects to https://inlinemanual.com/
  2. https://inlinemanual.com/ – no HSTS header

Is this wrong? Send us the URL

✗

No third-party tracking before consent

weight 2 of 3

No consent-free first load found.

Checked 1 address on 2026-09-04.

Show the 1 address we checked
  1. https://inlinemanual.com/ – third-party requests before any interaction: analytics.twitter.com, cdn-cookieyes.com, connect.facebook.net, directory.cookieyes.com, log.cookieyes.com, plausible.io, static.ads-twitter.com, t.co, www.facebook.com, www.googletagmanager.com

Is this wrong? Send us the URL

✗

Uptime SLA with a figure

weight 1 of 3

No uptime figure found.

Checked 6 addresses on 2026-09-04.

Show the 6 addresses we checked
  1. https://inlinemanual.com/legal/sla – reached, no match (HTTP 404)
  2. https://inlinemanual.com/sla – reached, no match (HTTP 404)
  3. https://inlinemanual.com/legal/service-level-agreement – reached, no match (HTTP 404)
  4. https://inlinemanual.com/trust/sla – reached, no match (HTTP 404)
  5. https://inlinemanual.com/uptime – reached, no match (HTTP 404)
  6. https://inlinemanual.com/legal/uptime-sla – reached, no match (HTTP 404)

Is this wrong? Send us the URL

✗

security.txt (RFC 9116)

weight 1 of 3

No security.txt found.

Checked 1 address on 2026-09-04.

Show the 1 address we checked
  1. https://inlinemanual.com/.well-known/security.txt – reached, no match (HTTP 404)

Is this wrong? Send us the URL

✗

Named privacy contact

weight 1 of 3

No named privacy contact found.

Checked 7 addresses on 2026-09-04.

Show the 7 addresses we checked
  1. https://inlinemanual.com/legal/privacy – reached, no match (HTTP 200)
  2. https://inlinemanual.com/privacy – reached, no match (HTTP 404)
  3. https://inlinemanual.com/privacy-policy – reached, no match (HTTP 404)
  4. https://inlinemanual.com/legal/privacy-policy – reached, no match (HTTP 404)
  5. https://inlinemanual.com/legal/privacy-notice – reached, no match (HTTP 404)
  6. https://inlinemanual.com/trust/privacy – reached, no match (HTTP 404)
  7. https://inlinemanual.com/datenschutz – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Evidence

The full source lists sit behind these two groups, so that the answer above stays readable.

Published, with a source 6
✓

Data processing agreement

weight 3 of 3

Published and readable without a login.

Source: https://inlinemanual.com/legal/dpa/ · checked 2026-09-04

✓

Data location stated

weight 3 of 3

The hosting location is stated on a public page.

  • Locations named next to the hosting wording Belgium, European Economic Area, European Union, London.
    Show the 4 exact wordings

    Hosting Infrastructure Inline Manual servers are hosted by Google Cloud Platform. The Inline Manual service hosting servers are physically located at St. Ghislain, Belgium and London, UK (London’s Clo...

    Read at https://inlinemanual.com/security/

    Information gathered in the EU/EEA area will not be transferred outside the EU/EEA area. Inline Manual Analytics data stored (Note: this feature is optional) IP address Browser headers Timestamp URL l...

    Read at https://inlinemanual.com/security/

    Information gathered in the EU/EEA area will not be transferred outside the EU/EEA area. Inline Manual Analytics data stored (Note: this feature is optional) IP address Browser headers Timestamp URL l...

    Read at https://inlinemanual.com/security/

    The Inline Manual service hosting servers are physically located at St. Ghislain, Belgium and London, UK (London’s Cloud Region).

    Read at https://inlinemanual.com/security/

Source: https://inlinemanual.com/security/ · checked 2026-09-04

✓

Status page with history

weight 2 of 3

A public status page with incident history.

Source: https://status.inlinemanual.com/ · checked 2026-09-04

✓

Public pricing

weight 2 of 3

Actual numbers on a public page.

Source: https://inlinemanual.com/pricing/ · checked 2026-09-04

✓

Notice before subprocessors change

weight 2 of 3

The vendor commits publicly to giving notice before the list changes.

  • Notice promised before the list changes 10 days.
    Show the exact wording

    quest from Customer; and (ii) notify Customer (for which email shall suffice) if it adds or removes Sub-processors at least 10 days prior to any such changes.

    Read at https://inlinemanual.com/legal/dpa/

Source: https://inlinemanual.com/legal/dpa/ · checked 2026-09-04

✓

Certifications named

weight 1 of 3

SOC 2 or ISO 27001 named on a public page.

  • Named on that page ISO/IEC 27001 (unclear from the sentence).
    Show the exact wording

    ISO27001 Inline Manual is ISO 27001:2014 certified.

    Read at https://inlinemanual.com/security/

Source: https://inlinemanual.com/security/ · checked 2026-09-04

History

Not enough completed runs yet to draw a line. The next runs fill this in.

Compare

A shortlist holds up to six vendors across categories and lives entirely in the address of its page: share the link, bookmark it, put it in a ticket. Nothing is stored, so we do not know it exists.