Transparency alternatives to Rocketlane
Other Customer success and onboarding vendors we measure, sorted by how much they publish that Rocketlane does not. This is a comparison of disclosure, not of features or fitness.
12 shown of 34 that differ from Rocketlane on at least one criterion we measured for both. Public transparency score, not a product or security rating.
Rocketlane has 4 gaps in what we could measure: Data location stated, Uptime SLA with a figure, No third-party tracking before consent, Named privacy contact. The column “publishes and Rocketlane does not” is the one that closes them.
| Vendor | Score | Publishes, and Rocketlane does not | Rocketlane publishes, and they do not | |
|---|---|---|---|---|
| Dockdock.us | 74/100 | 3 Data location stated, Uptime SLA with a figure, Named privacy contact | 1 Subprocessor list | Compare |
| Totangototango.com | 74/100 | 3 Data location stated, Uptime SLA with a figure, Named privacy contact | 2 Public pricing, Certifications named | Compare |
| Gainsightgainsight.com | 61/100 | 2 Data location stated, Named privacy contact | 2 Data processing agreement, Public pricing | Compare |
| Chameleontrychameleon.com | 48/100 | 2 Data location stated, Named privacy contact | 3 Data processing agreement, Subprocessor list, Notice before subprocessors change | Compare |
| Reprisereprise.com | 48/100 | 2 Data location stated, Named privacy contact | 4 Data processing agreement, Public pricing, Certifications named, +1 | Compare |
| GUIDEcxguidecx.com | 43/100 | 2 Data location stated, Named privacy contact | 4 Subprocessor list, Status page with history, Public pricing, +1 | Compare |
| Whatfixwhatfix.com | 43/100 | 2 Data location stated, Named privacy contact | 4 Data processing agreement, Subprocessor list, Certifications named, +1 | Compare |
| ClientSuccessclientsuccess.com | 35/100 | 2 No third-party tracking before consent, Named privacy contact | 4 Data processing agreement, Subprocessor list, Status page with history, +1 | Compare |
| Demostackdemostack.com | 35/100 | 2 Data location stated, Named privacy contact | 5 Data processing agreement, Subprocessor list, Status page with history, +2 | Compare |
| Userflowuserflow.com | 35/100 | 2 Uptime SLA with a figure, Named privacy contact | 4 Data processing agreement, Subprocessor list, Certifications named, +1 | Compare |
| UserGuidinguserguiding.com | 35/100 | 2 Data location stated, Named privacy contact | 5 Data processing agreement, Subprocessor list, Status page with history, +2 | Compare |
| Vitallyvitally.io | 30/100 | 2 Data location stated, Named privacy contact | 5 Data processing agreement, Subprocessor list, Status page with history, +2 | Compare |
Only criteria we could measure for both are counted. Where we could measure one and not the other, the row is silent: that would be a statement about our measurement, not about either vendor. Every single result with its source is on the two profiles.