Alternatives to Dock
Other Customer success and onboarding vendors we measure, sorted by how much they publish that Dock does not. This is a comparison of disclosure, not of features or fitness.
12 shown of 27 that differ from Dock on at least one criterion we measured for both. Public transparency score, not a product or security rating.
Dock has 3 gaps in what we could measure: Subprocessor list, No third-party tracking before consent, security.txt (RFC 9116). The column “publishes and Dock does not” is the one that closes them.
| Vendor | Score | Publishes, and Dock does not | Dock publishes, and they do not | |
|---|---|---|---|---|
| Gainsightgainsight.com | 61/100 | 1 Subprocessor list | 3 Data processing agreement, Public pricing, Uptime SLA with a figure | Compare |
| Navatticnavattic.com | 57/100 | 1 Subprocessor list | 4 Data location stated, Status page with history, Certifications named, +1 | Compare |
| ClientSuccessclientsuccess.com | 52/100 | 1 Subprocessor list | 4 Data processing agreement, Status page with history, Uptime SLA with a figure, +1 | Compare |
| Custcust.co | 39/100 | 1 security.txt (RFC 9116) | 5 Data location stated, Status page with history, Uptime SLA with a figure, +2 | Compare |
| Demostackdemostack.com | 35/100 | 1 security.txt (RFC 9116) | 5 Data processing agreement, Status page with history, Public pricing, +2 | Compare |
| Arcadearcade.software | 57/100 | nothing we found there and not here | 3 Status page with history, Uptime SLA with a figure, Named privacy contact | Compare |
| Inline Manualinlinemanual.com | 57/100 | nothing we found there and not here | 3 Uptime SLA with a figure, HTTPS enforced with HSTS, Named privacy contact | Compare |
| Pendopendo.io | 52/100 | nothing we found there and not here | 3 Public pricing, Uptime SLA with a figure, Notice before subprocessors change | Compare |
| Akitaakitaapp.com | 48/100 | nothing we found there and not here | 4 Status page with history, Uptime SLA with a figure, HTTPS enforced with HSTS, +1 | Compare |
| Chameleontrychameleon.com | 48/100 | nothing we found there and not here | 3 Data processing agreement, Uptime SLA with a figure, Notice before subprocessors change | Compare |
| Userflowuserflow.com | 48/100 | nothing we found there and not here | 3 Data processing agreement, Certifications named, Notice before subprocessors change | Compare |
| Custifycustify.com | 43/100 | nothing we found there and not here | 5 Status page with history, Public pricing, Certifications named, +2 | Compare |
Only criteria we could measure for both are counted. Where we could measure one and not the other, the row is silent: that would be a statement about our measurement, not about either vendor. Every single result with its source is on the two profiles.