SaaS Ranking

Transparency alternatives to Velaris

Other Customer success and onboarding vendors we measure, sorted by how much they publish that Velaris does not. This is a comparison of disclosure, not of features or fitness.

12 shown of 35 that differ from Velaris on at least one criterion we measured for both. Public transparency score, not a product or security rating.

Velaris has 10 gaps in what we could measure: Data processing agreement, Subprocessor list, Status page with history, Public pricing, Certifications named, Uptime SLA with a figure, No third-party tracking before consent, security.txt (RFC 9116), Notice before subprocessors change, Named privacy contact. The column “publishes and Velaris does not” is the one that closes them.

VendorScorePublishes, and Velaris does notVelaris publishes, and they do not
Dockdock.us 74/100 7 Data processing agreement, Status page with history, Public pricing, +4 nothing Compare
Totangototango.com 74/100 6 Data processing agreement, Subprocessor list, Status page with history, +3 nothing Compare
Rocketlanerocketlane.com 68/100 6 Data processing agreement, Subprocessor list, Status page with history, +3 1 Data location stated Compare
ClientSuccessclientsuccess.com 57/100 6 Subprocessor list, Public pricing, Certifications named, +3 1 Data location stated Compare
Gainsightgainsight.com 61/100 5 Subprocessor list, Status page with history, Certifications named, +2 nothing Compare
Inline Manualinlinemanual.com 57/100 5 Data processing agreement, Status page with history, Public pricing, +2 1 HTTPS enforced with HSTS Compare
Navatticnavattic.com 57/100 5 Data processing agreement, Subprocessor list, Public pricing, +2 1 Data location stated Compare
Custcust.co 39/100 5 Data processing agreement, Public pricing, Certifications named, +2 2 Data location stated, HTTPS enforced with HSTS Compare
Chameleontrychameleon.com 48/100 4 Status page with history, Public pricing, Certifications named, +1 nothing Compare
Arcadearcade.software 43/100 4 Data processing agreement, Public pricing, Certifications named, +1 1 Data location stated Compare
GUIDEcxguidecx.com 43/100 4 Data processing agreement, Certifications named, Notice before subprocessors change, +1 1 HTTPS enforced with HSTS Compare
Pendopendo.io 39/100 4 Data processing agreement, Status page with history, Certifications named, +1 1 Data location stated Compare

Only criteria we could measure for both are counted. Where we could measure one and not the other, the row is silent: that would be a statement about our measurement, not about either vendor. Every single result with its source is on the two profiles.