Vendors whose SLA page tops out at 99.99 %
29 of the 8221 vendors where we could measure this at all, that is 0.4 %. Below is every one of them with the sentence we read it from.
- 29Vendors
- 0.4 %Of those measured
- 2026-10-01Latest measurement
Last change recorded in these rows: 2026-09-18. We compare every new measurement with the one before it; one that finds the same thing is not a change.
This is what they publish, not what we verified. We found this wording on the page linked in each row on the date given. It says nothing about vendors that are not on this list: they may publish the same thing somewhere we did not look, or behind a login. How we look for this.
Most common in: Cloud hosting (5), Password and identity (3), Privileged access management (3), Feature flags and experimentation (2), Accounting (1), API security (1), Business continuity (1), CRM (1).
| Vendor | Category | Score | What they write, and where |
|---|---|---|---|
| Exoscale | Cloud hosting | 87 | Our service-level agreements guarantee 99.95% to 99.99% uptime depending on the service, across all European zones , with transparent availability metrics Read at https://www.exoscale.com/sla/ on 2026-09-25 |
| Mailgun | Email marketing | 83 | or all of the API, SMTP and Outbound Delivery services listed on our status page) will be available 99.99% of the time in any given monthly billing period, excluding maintenance. Read at https://www.mailgun.com/legal/sla/ on 2026-10-01 |
| Aiven | Data warehouses and databases | 78 | Aiven will provide the Cloud Services with a Monthly Uptime Percentage of at least 99.99% during a calendar month (" Service Level Objective " or " SLO "). Read at https://aiven.io/sla on 2026-09-26 |
| Kinsta | Cloud hosting | 70 | If the Uptime Guarantee is 99.99%, the amount of Downtime must exceed 4 minutes before SLA Credits will be issued. Read at https://kinsta.com/legal/service-level-agreement/ on 2026-09-27 |
| Tailscale | Privileged access management | 70 | - 99.89% 5% Under 90.00% 10% Platinum Uptime (in a given month) Service Credit (% of monthly fees) 99.99% or greater No Service Credit 90.00% - 99.989% 5% Under 90.00% 10% Note that Downtime does not.... Read at https://tailscale.com/legal/sla on 2026-10-01 |
| incident.io | Incident management | 65 | rm Availability 99.9% 99.9% (b) Triggering of Notification following Ingestion of an Incident 99.9% 99.99% 3.1.1. Read at https://incident.io/legal/sla on 2026-09-26 |
| Vercel | Cloud hosting | 65 | as a service that serves your content to your websites and/or applications (" Services ") available 99.99% of the time, excluding any Excused Downtime events, as defined below (" Services Level "). Read at https://vercel.com/legal/sla on 2026-09-25 |
| Pangolin | Network connectivity | 57 | Commitment Fossorial guarantees that the Services will maintain an Actual Availability of at least 99.99% during each calendar month of the Subscription Term (the “ Uptime Commitment ”). Read at https://pangolin.net/sla on 2026-09-28 |
| Infisical | Privileged access management | 48 | itment Infisical will provide Actual Availability for at least ninety-nine and nine tenths percent (99.99%) of the total time in each calendar month during the Subscription Term, as measured by Infisi... Read at https://infisical.com/sla on 2026-09-25 |
| Quaderno | Tax compliance software | 48 | That’s why we guarantee the accuracy of our tax calculations and 99.99% monthly uptime to businesses on Quaderno Premium. Read at https://quaderno.io/legal/sla/ on 2026-09-28 |
| Rebilly | Payment orchestration | 48 | th For premium or enterprise plans, the Order Form may specify a higher availability commitment of: 99.99% uptime per calendar month The specific availability commitment applicable to Customer's.... Read at https://www.rebilly.com/legal/sla on 2026-09-29 |
| Unleash | Feature flags and experimentation | 48 | ay to Friday 08:00 to 16:00 hours CET/CEST through EST/EDT time zones 24 / 7 / 365 Committed uptime 99.99% 99.99% SLA Document SaaS SLA v 3.0 SaaS SLA v 3.0 Unleash Enterprise annual subscription: Sel... Read at https://www.getunleash.io/sla on 2026-09-26 |
| WorkOS | Password and identity | 48 | Plans Customers Pricing Sign in Sign up WorkOS Enterprise Service Level Agreement WorkOS guarantees 99.99% uptime for enterprise customers. Read at https://workos.com/legal/sla on 2026-09-29 |
| Akeyless | Privileged access management | 43 | Silver 99.99% Gold 99.99% Platinum 99.99% Hours of Support Availability Silver Best effort Gold 24×7 Platinum 24× Read at https://www.akeyless.io/sla-support-tiers-and-plans-limits/ on 2026-09-30 |
| Ory | Password and identity | 43 | Service Credit Calculation Enterprise Tier Ory Network guarantees a minimum Service Availability of 99.99% for Enterprise-Tier Customers. Read at https://www.ory.com/legal/service-level-agreement on 2026-09-30 |
| Singlewire | Mass notification and critical events | 43 | ice Period Availability is, in accordance with the applicable Agreement and Documentation, at least 99.99% of the applicable InformaCast Service Period Expected Uptime (the “ InformaCast Services Avai... Read at https://www.singlewire.com/service-schedule-informacast-saas on 2026-09-30 |
| Transcend | Privacy compliance | 43 | Transcend will use commercially reasonable efforts to make the SLA Warranted Services Available for 99.99% of each month (the “ Availability Requirement ”). Read at https://transcend.io/legal/service-level-agreement on 2026-09-27 |
| Descope | Password and identity | 39 | The Service shall be available no less than 99.99% of the time twenty-four (24) hours per day, seven (7) days per week, including holidays, measured o Read at https://www.descope.com/sla on 2026-09-25 |
| Air | Digital asset management | 36 | Air will use commercially reasonable efforts to make each Service available with an uptime of 99.99% of each calendar month ("Target Availability"). Read at https://air.inc/service-level-agreement on 2026-10-01 |
| WP Engine | Cloud hosting | 35 | ibed as being subject to our “Enhanced SLA” benefits as follows: the Service Availability target is 99.99%, and you will receive a credit of 3% of the applicable monthly Fees for each half hour of dow... Read at https://wpengine.com/legal/sla on 2026-09-28 |
| Chronosphere | Monitoring and observability | 30 | r company culture Availability Commitment Discover the methodology that enables our track record of 99.99% uptime Partners Meet our partners and learn how to become a partner Resources Featured Resour... Read at https://chronosphere.io/integrations/slack/ on 2026-09-27 |
| Addingwell | Marketing attribution | 26 | 99.99% uptime, guaranteed in every region you operate in. Read at https://www.addingwell.com/ on 2026-10-01 |
| Tubular | CRM | 26 | We guarantee 99.99% monthly uptime to paying subscribers. Read at https://www.tubular.io/sla/ on 2026-10-01 |
| Bunny | Cloud hosting | 22 | Trustpilot 99.99% Uptime Guarantee The bunny.net platform was designed with performance and stability in mind. Read at https://bunny.net/sla/ on 2026-09-30 |
| ARMS | Software for local government | 17 | S 1,000+ agencies across 48 states trust ARMS — backed by 37+ years of public safety experience and 99.99% uptime. Read at https://arms.com/ on 2026-09-25 |
| Origami Risk | Business continuity | 17 | s are stored off site via Amazon S3, which has multiple redundancy and 99.999999999% durability and 99.99% availability of objects over a given year. Read at https://www.origamirisk.com/serviceterms/sla/ on 2026-09-26 |
| Monetate | Feature flags and experimentation | 13 | l be available twenty-four (24) hours per day, seven (7) days per week, with System availability of 99.99%. Read at https://monetate.com/policies-terms/current/service-level-agreement/ on 2026-10-01 |
| Cloudbric | API security | 4 | availability is set for 99.95% or above (The target availability for and only for ADDoS is set for 99.99%). Read at https://www.cloudbric.com/service-level-agreement/ on 2026-09-28 |
| CoreIntegrator | Accounting | 4 | ) weeks Monthly backups available for (6) months Annual backups available for (1) year Availability 99.99% available rating All databases are configured with local redundancy within the data center. Read at https://coreintegrator.com/service-level-agreement/ on 2026-09-28 |