Alternatives to xMatters
Other Incident management vendors we measure, sorted by how much they publish that xMatters does not. This is a comparison of disclosure, not of features or fitness.
12 shown of 22 that differ from xMatters on at least one criterion we measured for both. Public transparency score, not a product or security rating.
xMatters has 8 gaps in what we could measure: Data processing agreement, Subprocessor list, Data location stated, Uptime SLA with a figure, No third-party tracking before consent, security.txt (RFC 9116), Notice before subprocessors change, Named privacy contact. The column “publishes and xMatters does not” is the one that closes them.
| Vendor | Score | Publishes, and xMatters does not | xMatters publishes, and they do not | |
|---|---|---|---|---|
| incident.ioincident.io | 65/100 | 5 Data processing agreement, Subprocessor list, Uptime SLA with a figure, +2 | 1 Status page with history | Compare |
| ilertilert.com | 70/100 | 4 Data processing agreement, Data location stated, Notice before subprocessors change, +1 | nothing | Compare |
| Moogsoftmoogsoft.com | 61/100 | 4 Subprocessor list, Data location stated, Notice before subprocessors change, +1 | 1 Public pricing | Compare |
| Causelycausely.ai | 48/100 | 3 Data location stated, No third-party tracking before consent, Named privacy contact | 1 Status page with history | Compare |
| PagerDutypagerduty.com | 39/100 | 3 Subprocessor list, Notice before subprocessors change, Named privacy contact | 2 Status page with history, HTTPS enforced with HSTS | Compare |
| All Quietallquiet.app | 48/100 | 2 Data processing agreement, Data location stated | 1 Status page with history | Compare |
| BigPandabigpanda.io | 39/100 | 2 Subprocessor list, Notice before subprocessors change | 2 Public pricing, Certifications named | Compare |
| Everbridgeeverbridge.com | 39/100 | 2 Data processing agreement, Data location stated | 2 Status page with history, Public pricing | Compare |
| FireHydrantfirehydrant.com | 39/100 | 2 Data location stated, Named privacy contact | 1 Status page with history | Compare |
| Jelijeli.io | 30/100 | 2 Subprocessor list, Notice before subprocessors change | 3 Status page with history, Certifications named, HTTPS enforced with HSTS | Compare |
| AlertOpsalertops.com | 43/100 | 1 Data location stated | nothing | Compare |
| PagerTreepagertree.com | 35/100 | 1 Data location stated | 1 Status page with history | Compare |
Only criteria we could measure for both are counted. Where we could measure one and not the other, the row is silent: that would be a statement about our measurement, not about either vendor. Every single result with its source is on the two profiles.