Alternatives to Atlassian
Other IT service management vendors we measure, sorted by how much they publish that Atlassian does not. This is a comparison of disclosure, not of features or fitness.
12 shown of 27 that differ from Atlassian on at least one criterion we measured for both. Public transparency score, not a product or security rating.
Atlassian has 3 gaps in what we could measure: Public pricing, Certifications named, No third-party tracking before consent. The column “publishes and Atlassian does not” is the one that closes them.
| Vendor | Score | Publishes, and Atlassian does not | Atlassian publishes, and they do not | |
|---|---|---|---|---|
| Rezolverezolve.ai | 65/100 | 2 Public pricing, Certifications named | 3 Subprocessor list, Uptime SLA with a figure, security.txt (RFC 9116) | Compare |
| HaloITSMhaloitsm.com | 60/100 | 2 Public pricing, Certifications named | 3 Subprocessor list, Status page with history, security.txt (RFC 9116) | Compare |
| Atomicworkatomicwork.com | 52/100 | 2 Public pricing, Certifications named | 5 Data processing agreement, Status page with history, Uptime SLA with a figure, +2 | Compare |
| Siitsiit.io | 50/100 | 2 Public pricing, Certifications named | 4 Data processing agreement, Subprocessor list, Uptime SLA with a figure, +1 | Compare |
| Issuetrakissuetrak.com | 40/100 | 2 Public pricing, Certifications named | 5 Data processing agreement, Subprocessor list, Status page with history, +2 | Compare |
| Alloy Softwarealloysoftware.com | 30/100 | 2 Public pricing, Certifications named | 6 Subprocessor list, Data location stated, Status page with history, +3 | Compare |
| Ciresoncireson.com | 30/100 | 2 Public pricing, Certifications named | 7 Data processing agreement, Subprocessor list, Status page with history, +4 | Compare |
| SolarWindssolarwinds.com | 25/100 | 2 Public pricing, Certifications named | 6 Data processing agreement, Subprocessor list, Data location stated, +3 | Compare |
| InvGateinvgate.com | 17/100 | 2 Public pricing, Certifications named | 8 Data processing agreement, Subprocessor list, Data location stated, +5 | Compare |
| Vivantiovivantio.com | 43/100 | 1 Public pricing | 5 Data processing agreement, Subprocessor list, Uptime SLA with a figure, +2 | Compare |
| Xurrentxurrent.com | 42/100 | 1 Certifications named | 3 Data processing agreement, Subprocessor list, Uptime SLA with a figure | Compare |
| GLPIglpi-project.org | 35/100 | 1 Public pricing | 5 Data processing agreement, Subprocessor list, Status page with history, +2 | Compare |
Only criteria we could measure for both are counted. Where we could measure one and not the other, the row is silent: that would be a statement about our measurement, not about either vendor. Every single result with its source is on the two profiles.