Alternatives to HaloITSM
Other IT service management vendors we measure, sorted by how much they publish that HaloITSM does not. This is a comparison of disclosure, not of features or fitness.
12 shown of 27 that differ from HaloITSM on at least one criterion we measured for both. Public transparency score, not a product or security rating.
HaloITSM has 4 gaps in what we could measure: Subprocessor list, Status page with history, No third-party tracking before consent, security.txt (RFC 9116). The column “publishes and HaloITSM does not” is the one that closes them.
| Vendor | Score | Publishes, and HaloITSM does not | HaloITSM publishes, and they do not | |
|---|---|---|---|---|
| Atlassianatlassian.com | 78/100 | 3 Subprocessor list, Status page with history, security.txt (RFC 9116) | 2 Public pricing, Certifications named | Compare |
| Ivantiivanti.com | 39/100 | 2 Status page with history, security.txt (RFC 9116) | 4 Data processing agreement, Public pricing, Certifications named, +1 | Compare |
| TOPdesktopdesk.com | 35/100 | 2 Status page with history, security.txt (RFC 9116) | 4 Data processing agreement, Data location stated, Certifications named, +1 | Compare |
| Rezolverezolve.ai | 65/100 | 1 Status page with history | 1 Uptime SLA with a figure | Compare |
| Atomicworkatomicwork.com | 52/100 | 1 Subprocessor list | 2 Data processing agreement, Uptime SLA with a figure | Compare |
| Siitsiit.io | 50/100 | 1 Status page with history | 2 Data processing agreement, Uptime SLA with a figure | Compare |
| Vivantiovivantio.com | 43/100 | 1 Status page with history | 3 Data processing agreement, Certifications named, Uptime SLA with a figure | Compare |
| Xurrentxurrent.com | 42/100 | 1 Status page with history | 3 Data processing agreement, Public pricing, Uptime SLA with a figure | Compare |
| ManageEnginemanageengine.com | 35/100 | 1 security.txt (RFC 9116) | 3 Data processing agreement, Public pricing, Uptime SLA with a figure | Compare |
| OTRSotrs.com | 35/100 | 1 security.txt (RFC 9116) | 3 Data processing agreement, Public pricing, Uptime SLA with a figure | Compare |
| Matrix42matrix42.com | 13/100 | 1 security.txt (RFC 9116) | 5 Data processing agreement, Data location stated, Public pricing, +2 | Compare |
| Issuetrakissuetrak.com | 40/100 | nothing we found there and not here | 2 Data processing agreement, Uptime SLA with a figure | Compare |
Only criteria we could measure for both are counted. Where we could measure one and not the other, the row is silent: that would be a statement about our measurement, not about either vendor. Every single result with its source is on the two profiles.