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Smartsheet: what they publish

smartsheet.com · Project management · checked 2026-10-14

91/100ABand A

Rank 2 of 78 in Project management, where the median is 22.

Public transparency score, not a product or security rating. Latest check: 2026-10-14. How the score works.

Evidence at a glance

Choose a check to see its source, date and scope.

Not found means not found at the addresses we checked. Not measured means we could not complete the check.

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Overview

1 day since the newest dated result, 1 since the oldest. 12 of 12 criteria have a measured result in the last 30 days. Failed checks and undated results are excluded.

Evidence freshness is a statement about our measurement and is kept apart from the transparency score, which is frozen at v1. How good our own measurement is.

Transparency labelsaas-ranking.com

Smartsheet

smartsheet.com · Project management

  1. A
  2. B
  3. C
  4. D
  5. E
  6. F
A 91of 100 Rank 2 of 78

Published commitments9 of 9 found

Measured behaviour2 of 3 found

Checked 2026-10-14. Every line links the page we found it on. A cross means we found nothing at the addresses we checked, not that the vendor has no such document. A transparency score, not a product rating.

Downloads include all checks, source URLs, dates and the snapshot ID for your procurement file. We do not issue badges.

The label is the whole measurement in one object: every criterion with its weight, the band, and the date. Public transparency score, not a product or security rating.

Every line in it links the page we found the result on, or lists the addresses we checked. A cross means we found nothing there, not that Smartsheet has no such document.

Where Smartsheet sits in Project management

  1. A2 3%
  2. B4 5%
  3. C6 8%
  4. D9 12%
  5. E17 22%
  6. F40 51%
78 vendors with a score; 3 more without a score because we could measure too little. Bands have fixed thresholds, see how the score works.

The band of Smartsheet is marked. Vendors without a score are the ones where we could measure too few criteria to rank them – a gap on our side, counted separately.

What Smartsheet states

The exact figures and names we read off the pages linked below, with the sentence they stand in. This is what they publish, not what we verified about their systems.

Gaps, heaviest first

✗weight 2 of 3

Third-party requests seen on the first load, before any interaction.

Checked 1 address on 2026-10-14.

Show the 1 address we checked
  1. https://smartsheet.com/ – third-party requests before any interaction: 34.215.155.61, a752092193.cdn.optimizely.com, app.qualified.com, cdn.optimizely.com, cdn3.optimizely.com, dx.mountain.com, global.ketchcdn.com, grsm.io, js.partnerstack.com, js.qualified.com, link.technologyadvice.com, pagead2.googlesyndication.com, partnerlinks.io, region1.google-analytics.com, unpkg.com, visitor.technologyadvice.com, www.google.com, www.googletagmanager.com, www.gstatic.com, www.youtube.com

Is this wrong? Send us the URL

Across the market: No third-party tracking before consent in Project management: 9 of 79 companies

Evidence

The full source lists sit behind these two groups, so that the answer above stays readable.

Published, with a source 11
✓

Data processing agreement (DPA)

weight 3 of 3

Published and readable without a login.

Source: https://www.smartsheet.com/legal/DPA · checked 2026-10-14

Across the market: Data processing agreement in Project management: 13 of 78 companies

✓

Subprocessors: the published list

weight 3 of 3

The actual list is published, not just a promise to keep one.

Source: https://www.smartsheet.com/legal/subprocessors · checked 2026-10-14

Across the market: Subprocessor list in Project management: 12 of 77 companies

✓

Data location: where they say data is hosted

weight 3 of 3

The hosting location is stated on a public page.

  • Locations named next to the hosting wording United States. This does not establish the company’s headquarters.
    Show the exact wording

    International Transfers Smartsheet’s primary processing activities are in the United States, as detailed on the Data Residency page of our Trust Center .

    Read at https://www.smartsheet.com/legal/privacy

Source: https://www.smartsheet.com/legal/privacy · checked 2026-10-14

Across the market: Data location stated in Project management: 31 of 79 companies

✓

Status page with incident history

weight 2 of 3

A public status page with incident history.

Source: https://status.smartsheet.com/ · checked 2026-10-14

Across the market: Status page with history in Project management: 14 of 77 companies

✓

Public pricing with figures

weight 2 of 3

Actual numbers on a public page.

Source: https://www.smartsheet.com/pricing · checked 2026-10-14

Across the market: Public pricing in Project management: 57 of 78 companies

✓

HTTPS enforced with HSTS

weight 2 of 3

HTTP redirects to HTTPS and the HSTS header is set.

Source: https://smartsheet.com/ · checked 2026-10-14

Across the market: HTTPS enforced with HSTS in Project management: 49 of 80 companies

✓

Notice before subprocessors change

weight 2 of 3

The vendor commits publicly to giving notice before the list changes.

Source: https://www.smartsheet.com/legal/subprocessors · checked 2026-10-14

Across the market: Notice before subprocessors change in Project management: 13 of 78 companies

✓

Certifications named (SOC 2, ISO 27001)

weight 1 of 3

SOC 2 or ISO 27001 named on a public page.

  • Named on that page SOC 2 (not counted: the sentence does not carry it). The sentence we kept does not carry this finding on its own, so it counts in no list and no figure.
    Show the exact wording

    measurement period since the previous measurement period ended; (b) be performed according to AICPA SOC2 standards or such other alternative standards that are substantially equivalent to AICPA SOC2;....

    Read at https://www.smartsheet.com/legal/security

Source: https://www.smartsheet.com/legal/security · checked 2026-10-14

Across the market: Certifications named in Project management: 30 of 78 companies

✓

Uptime SLA with a figure

weight 1 of 3

An availability commitment with a figure.

  • Highest uptime figure on that page 99.9 %.
    Show the exact wording

    If the Availability of the Covered Service falls below 99.9% in any calendar month during the Term (each an “ Availability Event ”), Customer will be entitled t

    Read at https://www.smartsheet.com/legal/sla

Source: https://www.smartsheet.com/legal/sla · checked 2026-10-14

Across the market: Uptime SLA with a figure in Project management: 5 of 77 companies

✓

security.txt (RFC 9116)

weight 1 of 3

Served at /.well-known/security.txt.

Source: https://smartsheet.com/.well-known/security.txt · checked 2026-10-14

Across the market: security.txt (RFC 9116) in Project management: 16 of 74 companies

✓

Named privacy contact (DPO or privacy address)

weight 1 of 3

A data protection officer or a dedicated privacy address is named.

Source: https://www.smartsheet.com/legal/privacy · checked 2026-10-14

Across the market: Named privacy contact in Project management: 26 of 79 companies

History

100 0 2026-10-07: 91 of 1002026-10-14: 91 of 100 2026-10-07 2026-10-14
Score over the last 2 runs we measured Smartsheet in: 91 (2026-10-07), 91 (2026-10-14).

Prepare your vendor review

A source is a starting point. Check the product, plan, legal entity and date before treating it as evidence for your purchase. These questions do not change the transparency score.

Smartsheet

11 found · 1 not found · 0 not measured across 12 public checks.

12 of 12 criteria have a measured result from the last 30 days. Oldest dated result: 2026-10-14.

Investigate 1 open evidence questions
  1. No third-party tracking before consent

    Which third-party requests occur before a visitor makes a choice, and for what purpose? Please distinguish the public website from the product.

    Inspect this check

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A shortlist holds up to six vendors across categories and lives entirely in the address of its page: share the link, bookmark it, put it in a ticket. Nothing is stored, so we do not know it exists.