Transparency alternatives to BSI Customer Suite
Other CRM vendors we measure, sorted by how much they publish that BSI Customer Suite does not. This is a comparison of disclosure, not of features or fitness.
12 shown of 101 that differ from BSI Customer Suite on at least one criterion we measured for both. Public transparency score, not a product or security rating.
BSI Customer Suite has 9 gaps in what we could measure: Data processing agreement, Subprocessor list, Data location stated, Status page with history, Public pricing, Certifications named, Uptime SLA with a figure, No third-party tracking before consent, Notice before subprocessors change. The column “publishes and BSI Customer Suite does not” is the one that closes them.
| Vendor | Score | Publishes, and BSI Customer Suite does not | BSI Customer Suite publishes, and they do not | |
|---|---|---|---|---|
| Clarifyclarify.ai | 70/100 | 6 Data processing agreement, Data location stated, Status page with history, +3 | 1 Named privacy contact | Compare |
| EspoCRMespocrm.com | 65/100 | 5 Data processing agreement, Subprocessor list, Data location stated, +2 | 2 security.txt (RFC 9116), Named privacy contact | Compare |
| Teamleaderteamleader.eu | 59/100 | 5 Data processing agreement, Status page with history, Public pricing, +2 | nothing | Compare |
| Capsulecapsulecrm.com | 52/100 | 5 Data processing agreement, Status page with history, Public pricing, +2 | 2 security.txt (RFC 9116), Named privacy contact | Compare |
| Nutshellnutshell.com | 52/100 | 5 Data processing agreement, Status page with history, Public pricing, +2 | 2 security.txt (RFC 9116), Named privacy contact | Compare |
| EngageBayengagebay.com | 57/100 | 4 Data processing agreement, Data location stated, Public pricing, +1 | 1 security.txt (RFC 9116) | Compare |
| HubSpothubspot.com | 52/100 | 4 Data location stated, Status page with history, Public pricing, +1 | nothing | Compare |
| Insightlyinsightly.com | 39/100 | 4 Subprocessor list, Status page with history, Public pricing, +1 | 2 HTTPS enforced with HSTS, Named privacy contact | Compare |
| Ontraportontraport.com | 39/100 | 4 Data processing agreement, Status page with history, Public pricing, +1 | 3 HTTPS enforced with HSTS, security.txt (RFC 9116), Named privacy contact | Compare |
| Twentytwenty.com | 52/100 | 3 Data processing agreement, Data location stated, Public pricing | nothing | Compare |
| Coppercopper.com | 43/100 | 3 Data location stated, Status page with history, Public pricing | 1 security.txt (RFC 9116) | Compare |
| Vtigervtiger.com | 43/100 | 3 Data location stated, Status page with history, Public pricing | 1 security.txt (RFC 9116) | Compare |
Only criteria we could measure for both are counted. Where we could measure one and not the other, the row is silent: that would be a statement about our measurement, not about either vendor. Every single result with its source is on the two profiles.