Alternatives to Capsule
Other CRM vendors we measure, sorted by how much they publish that Capsule does not. This is a comparison of disclosure, not of features or fitness.
12 shown of 21 that differ from Capsule on at least one criterion we measured for both. Public transparency score, not a product or security rating.
Capsule has 4 gaps in what we could measure: Subprocessor list, Uptime SLA with a figure, No third-party tracking before consent, security.txt (RFC 9116). The column “publishes and Capsule does not” is the one that closes them.
| Vendor | Score | Publishes, and Capsule does not | Capsule publishes, and they do not | |
|---|---|---|---|---|
| Insightlyinsightly.com | 60/100 | 2 Subprocessor list, security.txt (RFC 9116) | 2 Data processing agreement, HTTPS enforced with HSTS | Compare |
| Freshworksfreshworks.com | 39/100 | 2 Uptime SLA with a figure, security.txt (RFC 9116) | 3 Data processing agreement, Status page with history, Public pricing | Compare |
| Pipedrivepipedrive.com | 74/100 | 1 Subprocessor list | 1 Status page with history | Compare |
| EspoCRMespocrm.com | 65/100 | 1 Subprocessor list | 2 Status page with history, Certifications named | Compare |
| HubSpothubspot.com | 55/100 | 1 security.txt (RFC 9116) | 1 Data processing agreement | Compare |
| Weclappweclapp.com | 26/100 | 1 No third-party tracking before consent | 4 Data processing agreement, Data location stated, Status page with history, +1 | Compare |
| Zoho CRMzoho.com | 25/100 | 1 security.txt (RFC 9116) | 4 Data processing agreement, Data location stated, Public pricing, +1 | Compare |
| Nutshellnutshell.com | 65/100 | nothing we found there and not here | nothing | Compare |
| Teamleaderteamleader.eu | 59/100 | nothing we found there and not here | 1 Data location stated | Compare |
| Coppercopper.com | 45/100 | nothing we found there and not here | 2 Data processing agreement, Certifications named | Compare |
| Vtigervtiger.com | 43/100 | nothing we found there and not here | 2 Data processing agreement, Certifications named | Compare |
| Coeveracoevera.com | 41/100 | nothing we found there and not here | 2 Data processing agreement, Status page with history | Compare |
Only criteria we could measure for both are counted. Where we could measure one and not the other, the row is silent: that would be a statement about our measurement, not about either vendor. Every single result with its source is on the two profiles.