Alternatives to Zoho CRM
Other CRM vendors we measure, sorted by how much they publish that Zoho CRM does not. This is a comparison of disclosure, not of features or fitness.
12 shown of 22 that differ from Zoho CRM on at least one criterion we measured for both. Public transparency score, not a product or security rating.
Zoho CRM has 7 gaps in what we could measure: Data processing agreement, Subprocessor list, Data location stated, Public pricing, Certifications named, Uptime SLA with a figure, No third-party tracking before consent. The column “publishes and Zoho CRM does not” is the one that closes them.
| Vendor | Score | Publishes, and Zoho CRM does not | Zoho CRM publishes, and they do not | |
|---|---|---|---|---|
| Pipedrivepipedrive.com | 74/100 | 5 Data processing agreement, Subprocessor list, Data location stated, +2 | 1 Status page with history | Compare |
| Capsulecapsulecrm.com | 65/100 | 4 Data processing agreement, Data location stated, Public pricing, +1 | 1 security.txt (RFC 9116) | Compare |
| EspoCRMespocrm.com | 65/100 | 4 Data processing agreement, Subprocessor list, Data location stated, +1 | 2 Status page with history, security.txt (RFC 9116) | Compare |
| Nutshellnutshell.com | 65/100 | 4 Data processing agreement, Data location stated, Public pricing, +1 | 1 security.txt (RFC 9116) | Compare |
| Insightlyinsightly.com | 60/100 | 4 Subprocessor list, Data location stated, Public pricing, +1 | 1 HTTPS enforced with HSTS | Compare |
| Teamleaderteamleader.eu | 59/100 | 3 Data processing agreement, Public pricing, Certifications named | nothing | Compare |
| HubSpothubspot.com | 55/100 | 3 Data location stated, Public pricing, Certifications named | nothing | Compare |
| Coeveracoevera.com | 41/100 | 3 Data location stated, Public pricing, Certifications named | 1 Status page with history | Compare |
| Freshworksfreshworks.com | 39/100 | 3 Data location stated, Certifications named, Uptime SLA with a figure | 1 Status page with history | Compare |
| Coppercopper.com | 45/100 | 2 Data location stated, Public pricing | 1 security.txt (RFC 9116) | Compare |
| Vtigervtiger.com | 43/100 | 2 Data location stated, Public pricing | 1 security.txt (RFC 9116) | Compare |
| Folkfolk.app | 35/100 | 2 Data location stated, Public pricing | 2 Status page with history, security.txt (RFC 9116) | Compare |
Only criteria we could measure for both are counted. Where we could measure one and not the other, the row is silent: that would be a statement about our measurement, not about either vendor. Every single result with its source is on the two profiles.