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Ardoq: what they publish

ardoq.com · IT documentation and asset tracking · checked 2026-10-17

52/100DBand D

Rank 2 of 39 in IT documentation and asset tracking, where the median is 22.

Public transparency score, not a product or security rating. Latest check: 2026-10-17. How the score works.

Evidence at a glance

Choose a check to see its source, date and scope.

Not found means not found at the addresses we checked. Not measured means we could not complete the check.

Start a vendor reviewDownload evidence (CSV)

Overview

0 days since the newest dated result, 0 since the oldest. 12 of 12 criteria have a measured result in the last 30 days. Failed checks and undated results are excluded.

Evidence freshness is a statement about our measurement and is kept apart from the transparency score, which is frozen at v1. How good our own measurement is.

Transparency labelsaas-ranking.com

Ardoq

ardoq.com · IT documentation and asset tracking

  1. A
  2. B
  3. C
  4. D
  5. E
  6. F
D 52of 100 Rank 2 of 39

Published commitments5 of 9 found

Measured behaviour1 of 3 found

Checked 2026-10-17. Every line links the page we found it on. A cross means we found nothing at the addresses we checked, not that the vendor has no such document. A transparency score, not a product rating.

Downloads include all checks, source URLs, dates and the snapshot ID for your procurement file. We do not issue badges.

The label is the whole measurement in one object: every criterion with its weight, the band, and the date. Public transparency score, not a product or security rating.

Every line in it links the page we found the result on, or lists the addresses we checked. A cross means we found nothing there, not that Ardoq has no such document.

Where Ardoq sits in IT documentation and asset tracking

  1. A0 0%
  2. B0 0%
  3. C1 3%
  4. D5 13%
  5. E13 33%
  6. F20 51%
39 vendors with a score; 1 more without a score because we could measure too little. Bands have fixed thresholds, see how the score works.

The band of Ardoq is marked. Vendors without a score are the ones where we could measure too few criteria to rank them – a gap on our side, counted separately.

What Ardoq states

The exact figures and names we read off the pages linked below, with the sentence they stand in. This is what they publish, not what we verified about their systems.

Gaps, heaviest first

✗

Data processing agreement (DPA)

weight 3 of 3

No data processing agreement found.

Checked 8 addresses on 2026-10-17.

Show the 8 addresses we checked
  1. https://ardoq.com/legal/dpa – reached, no match (HTTP 404)
  2. https://ardoq.com/dpa – reached, no match (HTTP 404)
  3. https://ardoq.com/legal/data-processing-agreement – reached, no match (HTTP 404)
  4. https://ardoq.com/data-processing-agreement – reached, no match (HTTP 404)
  5. https://ardoq.com/legal/data-processing-addendum – reached, no match (HTTP 404)
  6. https://ardoq.com/legal/gdpr – reached, no match (HTTP 404)
  7. https://ardoq.com/trust/dpa – reached, no match (HTTP 404)
  8. https://ardoq.com/privacy/dpa – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: Data processing agreement in IT documentation and asset tracking: 3 of 40 companies

✗

Data location: where they say data is hosted

weight 3 of 3

No statement about data location found.

Checked 7 addresses on 2026-10-17.

Show the 7 addresses we checked
  1. https://ardoq.com/security – reached, no match (HTTP 404)
  2. https://ardoq.com/trust – reached, no match (HTTP 404)
  3. https://ardoq.com/legal/privacy – reached, no match (HTTP 404)
  4. https://ardoq.com/privacy – reached, no match (HTTP 200)
  5. https://ardoq.com/privacy-policy – reached, no match (HTTP 404)
  6. https://ardoq.com/compliance – reached, no match (HTTP 404)
  7. https://ardoq.com/legal/privacy-policy – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: Data location stated in IT documentation and asset tracking: 11 of 39 companies

✗weight 2 of 3

Third-party requests seen on the first load, before any interaction.

Checked 1 address on 2026-10-17.

Show the 1 address we checked
  1. https://ardoq.com/ – third-party requests before any interaction: 4022333.fs1.hubspotusercontent-na1.net, 7052064.fs1.hubspotusercontent-na1.net, app.hubspot.com, bat.bing.com, bat.bing.net, code.jquery.com, consent.cookiebot.com, consentcdn.cookiebot.com, forms-na1.hsforms.com, js.hsforms.net, l.clarity.ms, pagead2.googlesyndication.com, placehold.co, region1.google-analytics.com, scripts.clarity.ms, www.clarity.ms, www.googletagmanager.com

Is this wrong? Send us the URL

Across the market: No third-party tracking before consent in IT documentation and asset tracking: 1 of 40 companies

✗

Uptime SLA with a figure

weight 1 of 3

No uptime figure found.

Checked 6 addresses on 2026-10-17.

Show the 6 addresses we checked
  1. https://ardoq.com/legal/sla – reached, no match (HTTP 404)
  2. https://ardoq.com/sla – reached, no match (HTTP 404)
  3. https://ardoq.com/legal/service-level-agreement – reached, no match (HTTP 404)
  4. https://ardoq.com/trust/sla – reached, no match (HTTP 404)
  5. https://ardoq.com/uptime – reached, no match (HTTP 404)
  6. https://ardoq.com/legal/uptime-sla – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: Uptime SLA with a figure in IT documentation and asset tracking: 0 of 39 companies

✗

security.txt (RFC 9116)

weight 1 of 3

No security.txt found.

Checked 1 address on 2026-10-17.

Show the 1 address we checked
  1. https://ardoq.com/.well-known/security.txt – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: security.txt (RFC 9116) in IT documentation and asset tracking: 4 of 39 companies

✗

Named privacy contact (DPO or privacy address)

weight 1 of 3

No named privacy contact found.

Checked 7 addresses on 2026-10-17.

Show the 7 addresses we checked
  1. https://ardoq.com/legal/privacy – reached, no match (HTTP 404)
  2. https://ardoq.com/privacy – reached, no match (HTTP 200)
  3. https://ardoq.com/privacy-policy – reached, no match (HTTP 404)
  4. https://ardoq.com/legal/privacy-policy – reached, no match (HTTP 404)
  5. https://ardoq.com/legal/privacy-notice – reached, no match (HTTP 404)
  6. https://ardoq.com/trust/privacy – reached, no match (HTTP 404)
  7. https://ardoq.com/datenschutz – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: Named privacy contact in IT documentation and asset tracking: 17 of 39 companies

Evidence

The full source lists sit behind these two groups, so that the answer above stays readable.

Published, with a source 6
✓

Subprocessors: the published list

weight 3 of 3

The actual list is published, not just a promise to keep one.

Source: https://www.ardoq.com/sub-processors · checked 2026-10-17

Across the market: Subprocessor list in IT documentation and asset tracking: 5 of 40 companies

✓

Status page with incident history

weight 2 of 3

A public status page with incident history.

Source: https://status.ardoq.com/ · checked 2026-10-17

Across the market: Status page with history in IT documentation and asset tracking: 9 of 39 companies

✓

Public pricing with figures

weight 2 of 3

Actual numbers on a public page.

Source: https://www.ardoq.com/plans · checked 2026-10-17

Across the market: Public pricing in IT documentation and asset tracking: 21 of 38 companies

✓

HTTPS enforced with HSTS

weight 2 of 3

HTTP redirects to HTTPS and the HSTS header is set.

  • HSTS max-age 31536000 seconds (365 days).
    Show the exact wording

    max-age=31536000

    Read at https://ardoq.com/

Source: https://ardoq.com/ · checked 2026-10-17

Across the market: HTTPS enforced with HSTS in IT documentation and asset tracking: 31 of 40 companies

✓

Notice before subprocessors change

weight 2 of 3

The vendor commits publicly to giving notice before the list changes.

  • Notice promised before the list changes 60 days.
    Show the exact wording

    As our customer, you have the right to object to the appointment of a new sub-processor within 30/45/60 days (depending on the contract) from the date of notification.

    Read at https://www.ardoq.com/sub-processors

Source: https://www.ardoq.com/sub-processors · checked 2026-10-17

Across the market: Notice before subprocessors change in IT documentation and asset tracking: 8 of 39 companies

✓

Certifications named (SOC 2, ISO 27001)

weight 1 of 3

SOC 2 or ISO 27001 named on a public page.

  • Named on that page CSA STAR (not counted: the sentence does not carry it), FedRAMP (unclear from the sentence), ISO/IEC 27001, SOC 2 Type II. The sentence we kept does not carry this finding on its own, so it counts in no list and no figure.
    Show the 4 exact wordings

    II Security Trust Services Criteria, March 2025 to February 2026, Linford & Company, clean opinion CSA STAR Solution Provider, SaaS Membership FedRAMP 20x Class A In progress Initial Implementation ph...

    Read at https://www.ardoq.com/trust-center

    Watch Now Request a Demo FEDRAMP TRUST CENTER FedRAMP certification record Provider & Service Identification Provider name Ardoq Inc

    Read at https://www.ardoq.com/trust-center

    porting documentation, information security, privacy, and data protection policy documents, and the ISO/IEC 27001:2022 certificate (LC-516-07, Linford & Company, valid through February 2028), availabl...

    Read at https://www.ardoq.com/trust-center

    pe: Trust Center Authentication required: No Controlled certification data By email request Ardoq's SOC 2 Type II report and supporting documentation, information security, privacy, and data protectio...

    Read at https://www.ardoq.com/trust-center

Source: https://www.ardoq.com/trust-center · checked 2026-10-17

Across the market: Certifications named in IT documentation and asset tracking: 18 of 39 companies

History

100 0 2026-10-10: 52 of 1002026-10-17: 52 of 100 2026-10-10 2026-10-17
Score over the last 2 runs we measured Ardoq in: 52 (2026-10-10), 52 (2026-10-17).

Prepare your vendor review

A source is a starting point. Check the product, plan, legal entity and date before treating it as evidence for your purchase. These questions do not change the transparency score.

Ardoq

6 found · 6 not found · 0 not measured across 12 public checks.

12 of 12 criteria have a measured result from the last 30 days. Oldest dated result: 2026-10-17.

Investigate 6 open evidence questions
  1. Data processing agreement

    Please share the current data processing agreement for the product and plan we are considering, including its annexes and signing process.

    Inspect this check
  2. Data location stated

    Which locations apply to our primary data, backups and support access? Which region can we select for this plan?

    Inspect this check
  3. Uptime SLA with a figure

    Which availability commitment applies to our plan? Please include the measurement window, exclusions and credit claim process.

    Inspect this check
  4. No third-party tracking before consent

    Which third-party requests occur before a visitor makes a choice, and for what purpose? Please distinguish the public website from the product.

    Inspect this check
  5. security.txt (RFC 9116)

    Where should we report a vulnerability, and what acknowledgement and follow-up process should we expect?

    Inspect this check
  6. Named privacy contact

    Which privacy contact handles requests for our account, and what escalation path should we use?

    Inspect this check

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