Alternatives to TOPdesk
Other IT service management vendors we measure, sorted by how much they publish that TOPdesk does not. This is a comparison of disclosure, not of features or fitness.
12 shown of 27 that differ from TOPdesk on at least one criterion we measured for both. Public transparency score, not a product or security rating.
TOPdesk has 6 gaps in what we could measure: Data processing agreement, Subprocessor list, Data location stated, Certifications named, Uptime SLA with a figure, No third-party tracking before consent. The column “publishes and TOPdesk does not” is the one that closes them.
| Vendor | Score | Publishes, and TOPdesk does not | TOPdesk publishes, and they do not | |
|---|---|---|---|---|
| Atlassianatlassian.com | 78/100 | 4 Data processing agreement, Subprocessor list, Data location stated, +1 | 1 Public pricing | Compare |
| HaloITSMhaloitsm.com | 60/100 | 4 Data processing agreement, Data location stated, Certifications named, +1 | 2 Status page with history, security.txt (RFC 9116) | Compare |
| Rezolverezolve.ai | 65/100 | 3 Data processing agreement, Data location stated, Certifications named | 1 security.txt (RFC 9116) | Compare |
| Atomicworkatomicwork.com | 52/100 | 3 Subprocessor list, Data location stated, Certifications named | 2 Status page with history, security.txt (RFC 9116) | Compare |
| Siitsiit.io | 50/100 | 2 Data location stated, Certifications named | 1 security.txt (RFC 9116) | Compare |
| Xurrentxurrent.com | 42/100 | 2 Data location stated, Certifications named | 1 Public pricing | Compare |
| Issuetrakissuetrak.com | 40/100 | 2 Data location stated, Certifications named | 2 Status page with history, security.txt (RFC 9116) | Compare |
| ManageEnginemanageengine.com | 35/100 | 2 Data location stated, Certifications named | 2 Status page with history, Public pricing | Compare |
| OTRSotrs.com | 35/100 | 2 Data location stated, Certifications named | 2 Status page with history, Public pricing | Compare |
| Alloy Softwarealloysoftware.com | 30/100 | 2 Data processing agreement, Certifications named | 3 Status page with history, HTTPS enforced with HSTS, security.txt (RFC 9116) | Compare |
| Ciresoncireson.com | 30/100 | 2 Data location stated, Certifications named | 3 Status page with history, HTTPS enforced with HSTS, security.txt (RFC 9116) | Compare |
| iTopcombodo.com | 22/100 | 2 Data location stated, Certifications named | 4 Status page with history, Public pricing, HTTPS enforced with HSTS, +1 | Compare |
Only criteria we could measure for both are counted. Where we could measure one and not the other, the row is silent: that would be a statement about our measurement, not about either vendor. Every single result with its source is on the two profiles.