Alternatives to Aircall
Other Contact centre vendors we measure, sorted by how much they publish that Aircall does not. This is a comparison of disclosure, not of features or fitness.
12 shown of 22 that differ from Aircall on at least one criterion we measured for both. Public transparency score, not a product or security rating.
Aircall has 5 gaps in what we could measure: Subprocessor list, Public pricing, Uptime SLA with a figure, No third-party tracking before consent, security.txt (RFC 9116). The column “publishes and Aircall does not” is the one that closes them.
| Vendor | Score | Publishes, and Aircall does not | Aircall publishes, and they do not | |
|---|---|---|---|---|
| CloudTalkcloudtalk.io | 61/100 | 2 Subprocessor list, Public pricing | 2 Data processing agreement, Status page with history | Compare |
| Five9five9.com | 13/100 | 2 Public pricing, security.txt (RFC 9116) | 7 Data processing agreement, Data location stated, Status page with history, +4 | Compare |
| JustCalljustcall.io | 43/100 | 1 Public pricing | 3 Data processing agreement, Notice before subprocessors change, Named privacy contact | Compare |
| Nextivanextiva.com | 43/100 | 1 Public pricing | 3 Data processing agreement, Certifications named, Notice before subprocessors change | Compare |
| Diabolocomdiabolocom.com | 30/100 | 1 Public pricing | 4 Data processing agreement, Data location stated, Certifications named, +1 | Compare |
| Genesysgenesys.com | 26/100 | 1 Public pricing | 4 Data processing agreement, Data location stated, Status page with history, +1 | Compare |
| Squaretalksquaretalk.com | 26/100 | 1 Public pricing | 5 Data processing agreement, Status page with history, Certifications named, +2 | Compare |
| Dakteladaktela.com | 17/100 | 1 Public pricing | 6 Data processing agreement, Data location stated, Status page with history, +3 | Compare |
| Enreachenreach.com | 13/100 | 1 security.txt (RFC 9116) | 6 Data processing agreement, Data location stated, Status page with history, +3 | Compare |
| NICEnice.com | 13/100 | 1 Public pricing | 6 Data processing agreement, Data location stated, Status page with history, +3 | Compare |
| Sipgatesipgate.de | 13/100 | 1 security.txt (RFC 9116) | 6 Data processing agreement, Data location stated, Certifications named, +3 | Compare |
| Odigoodigo.com | 17/100 | nothing we found there and not here | 5 Data processing agreement, Status page with history, Certifications named, +2 | Compare |
Only criteria we could measure for both are counted. Where we could measure one and not the other, the row is silent: that would be a statement about our measurement, not about either vendor. Every single result with its source is on the two profiles.