Transparency alternatives to Aircall
Other Contact centre vendors we measure, sorted by how much we found at them and not at Aircall. This is a comparison of disclosure, not of features or fitness.
12 shown of 45 that differ from Aircall on at least one criterion we measured for both. Public transparency score, not a product or security rating.
Aircall has 4 gaps in what we could measure: Subprocessor list, Uptime SLA with a figure, No third-party tracking before consent, security.txt (RFC 9116). The column “Found there, not found at Aircall” is the one that closes them.
| Vendor | Score | Found there, not found at Aircall | Found at Aircall, not found there | |
|---|---|---|---|---|
| CloudTalkcloudtalk.ioSee also Transparency alternatives to CloudTalk | 61/100 | 1 Subprocessor list | 2 Data processing agreement, Status page with history | Compare |
| Puzzelpuzzel.comSee also Transparency alternatives to Puzzel | 47/100 | 1 Subprocessor list | 3 Data processing agreement, Public pricing, Certifications named | Compare |
| 2Chat2chat.coSee also Transparency alternatives to 2Chat | 43/100 | 1 Subprocessor list | 5 Data location stated, Status page with history, Certifications named, +2 | Compare |
| Call Handling VCCcallhandling.co.ukSee also Transparency alternatives to Call Handling VCC | 43/100 | 1 Subprocessor list | 4 Data processing agreement, Data location stated, Certifications named, +1 | Compare |
| Enreachenreach.comSee also Transparency alternatives to Enreach | 35/100 | 1 security.txt (RFC 9116) | 4 Data processing agreement, Status page with history, Public pricing, +1 | Compare |
| Talkdesktalkdesk.comSee also Transparency alternatives to Talkdesk | 35/100 | 1 security.txt (RFC 9116) | 4 Data processing agreement, Data location stated, Certifications named, +1 | Compare |
| FreeClimbfreeclimb.comSee also Transparency alternatives to FreeClimb | 26/100 | 1 Uptime SLA with a figure | 5 Data processing agreement, Data location stated, Public pricing, +2 | Compare |
| 3CX3cx.comSee also Transparency alternatives to 3CX | 22/100 | 1 security.txt (RFC 9116) | 6 Data processing agreement, Data location stated, Status page with history, +3 | Compare |
| CallNcalln.comSee also Transparency alternatives to CallN | 22/100 | 1 Uptime SLA with a figure | 6 Data processing agreement, Status page with history, Public pricing, +3 | Compare |
| Sipgatesipgate.deSee also Transparency alternatives to Sipgate | 22/100 | 1 security.txt (RFC 9116) | 6 Data processing agreement, Data location stated, Public pricing, +3 | Compare |
| Swyxswyx.comSee also Transparency alternatives to Swyx | 17/100 | 1 security.txt (RFC 9116) | 6 Data processing agreement, Data location stated, Status page with history, +3 | Compare |
| Five9five9.comSee also Transparency alternatives to Five9 | 4/100 | 1 security.txt (RFC 9116) | 8 Data processing agreement, Data location stated, Status page with history, +5 | Compare |
Only criteria we could measure for both are counted. Where we could measure one and not the other, the row is silent: that would be a statement about our measurement, not about either vendor. Every single result with its source is on the two profiles.