SaaS Ranking

Transparency alternatives to FreeClimb

Other Contact centre vendors we measure, sorted by how much we found at them and not at FreeClimb. This is a comparison of disclosure, not of features or fitness.

12 shown of 45 that differ from FreeClimb on at least one criterion we measured for both. Public transparency score, not a product or security rating.

FreeClimb has 9 gaps in what we could measure: Data processing agreement, Subprocessor list, Data location stated, Public pricing, Certifications named, No third-party tracking before consent, security.txt (RFC 9116), Notice before subprocessors change, Named privacy contact. The column “Found there, not found at FreeClimb” is the one that closes them.

VendorScoreFound there, not found at FreeClimbFound at FreeClimb, not found there
Aircallaircall.ioSee also Transparency alternatives to Aircall 70/100 6 Data processing agreement, Data location stated, Public pricing, +3 1 Uptime SLA with a figure Compare
CloudTalkcloudtalk.ioSee also Transparency alternatives to CloudTalk 61/100 6 Subprocessor list, Data location stated, Public pricing, +3 2 Status page with history, Uptime SLA with a figure Compare
CallHippocallhippo.comSee also Transparency alternatives to CallHippo 59/100 5 Data processing agreement, Data location stated, Public pricing, +2 2 Status page with history, Uptime SLA with a figure Compare
Call Handling VCCcallhandling.co.ukSee also Transparency alternatives to Call Handling VCC 57/100 5 Subprocessor list, Data location stated, Public pricing, +2 2 Uptime SLA with a figure, HTTPS enforced with HSTS Compare
NICEnice.comSee also Transparency alternatives to NICE 39/100 5 Data processing agreement, Public pricing, Certifications named, +2 3 Status page with history, Uptime SLA with a figure, HTTPS enforced with HSTS Compare
Talkdesktalkdesk.comSee also Transparency alternatives to Talkdesk 48/100 4 Data location stated, Public pricing, security.txt (RFC 9116), +1 1 Uptime SLA with a figure Compare
2Chat2chat.coSee also Transparency alternatives to 2Chat 43/100 4 Data processing agreement, Subprocessor list, Public pricing, +1 3 Status page with history, Uptime SLA with a figure, HTTPS enforced with HSTS Compare
RingCentralringcentral.comSee also Transparency alternatives to RingCentral 43/100 4 Data processing agreement, Public pricing, Certifications named, +1 2 Status page with history, Uptime SLA with a figure Compare
Enreachenreach.comSee also Transparency alternatives to Enreach 35/100 4 Data location stated, Certifications named, security.txt (RFC 9116), +1 2 Status page with history, Uptime SLA with a figure Compare
JustCalljustcall.ioSee also Transparency alternatives to JustCall 43/100 3 Data location stated, Public pricing, Certifications named 1 Uptime SLA with a figure Compare
Nextivanextiva.comSee also Transparency alternatives to Nextiva 43/100 3 Data location stated, Public pricing, Named privacy contact 1 Uptime SLA with a figure Compare
CallMinercallminer.comSee also Transparency alternatives to CallMiner 30/100 3 Data location stated, Certifications named, Named privacy contact 2 Status page with history, Uptime SLA with a figure Compare

Only criteria we could measure for both are counted. Where we could measure one and not the other, the row is silent: that would be a statement about our measurement, not about either vendor. Every single result with its source is on the two profiles.