Transparency alternatives to 2Chat
Other Contact centre vendors we measure, sorted by how much we found at them and not at 2Chat. This is a comparison of disclosure, not of features or fitness.
12 shown of 45 that differ from 2Chat on at least one criterion we measured for both. Public transparency score, not a product or security rating.
2Chat has 8 gaps in what we could measure: Data location stated, Status page with history, Certifications named, Uptime SLA with a figure, HTTPS enforced with HSTS, No third-party tracking before consent, security.txt (RFC 9116), Named privacy contact. The column “Found there, not found at 2Chat” is the one that closes them.
| Vendor | Score | Found there, not found at 2Chat | Found at 2Chat, not found there | |
|---|---|---|---|---|
| Aircallaircall.ioSee also Transparency alternatives to Aircall | 70/100 | 5 Data location stated, Status page with history, Certifications named, +2 | 1 Subprocessor list | Compare |
| Talkdesktalkdesk.comSee also Transparency alternatives to Talkdesk | 48/100 | 5 Data location stated, Status page with history, HTTPS enforced with HSTS, +2 | 3 Data processing agreement, Subprocessor list, Notice before subprocessors change | Compare |
| Enreachenreach.comSee also Transparency alternatives to Enreach | 35/100 | 5 Data location stated, Certifications named, HTTPS enforced with HSTS, +2 | 4 Data processing agreement, Subprocessor list, Public pricing, +1 | Compare |
| CloudTalkcloudtalk.ioSee also Transparency alternatives to CloudTalk | 61/100 | 4 Data location stated, Certifications named, HTTPS enforced with HSTS, +1 | 1 Data processing agreement | Compare |
| JustCalljustcall.ioSee also Transparency alternatives to JustCall | 43/100 | 4 Data location stated, Status page with history, Certifications named, +1 | 3 Data processing agreement, Subprocessor list, Notice before subprocessors change | Compare |
| Nextivanextiva.comSee also Transparency alternatives to Nextiva | 43/100 | 4 Data location stated, Status page with history, HTTPS enforced with HSTS, +1 | 3 Data processing agreement, Subprocessor list, Notice before subprocessors change | Compare |
| CallMinercallminer.comSee also Transparency alternatives to CallMiner | 30/100 | 4 Data location stated, Certifications named, HTTPS enforced with HSTS, +1 | 4 Data processing agreement, Subprocessor list, Public pricing, +1 | Compare |
| CallHippocallhippo.comSee also Transparency alternatives to CallHippo | 59/100 | 3 Data location stated, Certifications named, HTTPS enforced with HSTS | 1 Subprocessor list | Compare |
| Call Handling VCCcallhandling.co.ukSee also Transparency alternatives to Call Handling VCC | 57/100 | 3 Data location stated, Status page with history, Named privacy contact | 1 Data processing agreement | Compare |
| Babelforcebabelforce.comSee also Transparency alternatives to Babelforce | 30/100 | 3 Data location stated, HTTPS enforced with HSTS, No third-party tracking before consent | 4 Data processing agreement, Subprocessor list, Public pricing, +1 | Compare |
| Diabolocomdiabolocom.comSee also Transparency alternatives to Diabolocom | 30/100 | 3 Status page with history, HTTPS enforced with HSTS, Named privacy contact | 3 Data processing agreement, Subprocessor list, Notice before subprocessors change | Compare |
| Genesysgenesys.comSee also Transparency alternatives to Genesys | 26/100 | 3 Certifications named, HTTPS enforced with HSTS, Named privacy contact | 3 Data processing agreement, Subprocessor list, Notice before subprocessors change | Compare |
Only criteria we could measure for both are counted. Where we could measure one and not the other, the row is silent: that would be a statement about our measurement, not about either vendor. Every single result with its source is on the two profiles.