Alternatives to Salesforce
Other CRM vendors we measure, sorted by how much they publish that Salesforce does not. This is a comparison of disclosure, not of features or fitness.
12 shown of 21 that differ from Salesforce on at least one criterion we measured for both. Public transparency score, not a product or security rating.
Salesforce has 9 gaps in what we could measure: Data processing agreement, Subprocessor list, Status page with history, Public pricing, Certifications named, Uptime SLA with a figure, No third-party tracking before consent, security.txt (RFC 9116), Notice before subprocessors change. The column “publishes and Salesforce does not” is the one that closes them.
| Vendor | Score | Publishes, and Salesforce does not | Salesforce publishes, and they do not | |
|---|---|---|---|---|
| Insightlyinsightly.com | 60/100 | 5 Subprocessor list, Status page with history, Public pricing, +2 | 1 HTTPS enforced with HSTS | Compare |
| Teamleaderteamleader.eu | 59/100 | 5 Data processing agreement, Status page with history, Public pricing, +2 | 1 Data location stated | Compare |
| Pipedrivepipedrive.com | 74/100 | 4 Data processing agreement, Subprocessor list, Public pricing, +1 | nothing | Compare |
| Capsulecapsulecrm.com | 65/100 | 4 Data processing agreement, Status page with history, Public pricing, +1 | nothing | Compare |
| EspoCRMespocrm.com | 65/100 | 4 Data processing agreement, Subprocessor list, Public pricing, +1 | 1 Named privacy contact | Compare |
| Nutshellnutshell.com | 65/100 | 4 Data processing agreement, Status page with history, Public pricing, +1 | nothing | Compare |
| HubSpothubspot.com | 55/100 | 4 Status page with history, Public pricing, Certifications named, +1 | nothing | Compare |
| Freshworksfreshworks.com | 39/100 | 3 Certifications named, Uptime SLA with a figure, security.txt (RFC 9116) | nothing | Compare |
| Closeclose.com | 25/100 | 3 Status page with history, Public pricing, Certifications named | 2 Data location stated, HTTPS enforced with HSTS | Compare |
| Coppercopper.com | 45/100 | 2 Status page with history, Public pricing | nothing | Compare |
| Vtigervtiger.com | 43/100 | 2 Status page with history, Public pricing | nothing | Compare |
| Coeveracoevera.com | 41/100 | 2 Public pricing, Certifications named | nothing | Compare |
Only criteria we could measure for both are counted. Where we could measure one and not the other, the row is silent: that would be a statement about our measurement, not about either vendor. Every single result with its source is on the two profiles.