SaaS Ranking

Transparency alternatives to SmartWe

Other CRM vendors we measure, sorted by how much they publish that SmartWe does not. This is a comparison of disclosure, not of features or fitness.

12 shown of 102 that differ from SmartWe on at least one criterion we measured for both. Public transparency score, not a product or security rating.

SmartWe has 10 gaps in what we could measure: Data processing agreement, Subprocessor list, Data location stated, Status page with history, Public pricing, Certifications named, Uptime SLA with a figure, No third-party tracking before consent, security.txt (RFC 9116), Notice before subprocessors change. The column “publishes and SmartWe does not” is the one that closes them.

VendorScorePublishes, and SmartWe does notSmartWe publishes, and they do not
Clarifyclarify.ai 70/100 7 Data processing agreement, Data location stated, Status page with history, +4 1 Named privacy contact Compare
EspoCRMespocrm.com 65/100 5 Data processing agreement, Subprocessor list, Data location stated, +2 1 Named privacy contact Compare
Teamleaderteamleader.eu 59/100 5 Data processing agreement, Status page with history, Public pricing, +2 nothing Compare
Capsulecapsulecrm.com 52/100 5 Data processing agreement, Status page with history, Public pricing, +2 1 Named privacy contact Compare
HubSpothubspot.com 52/100 5 Data location stated, Status page with history, Public pricing, +2 nothing Compare
Nutshellnutshell.com 52/100 5 Data processing agreement, Status page with history, Public pricing, +2 1 Named privacy contact Compare
Insightlyinsightly.com 39/100 5 Subprocessor list, Status page with history, Public pricing, +2 2 HTTPS enforced with HSTS, Named privacy contact Compare
EngageBayengagebay.com 57/100 4 Data processing agreement, Data location stated, Public pricing, +1 nothing Compare
Twentytwenty.com 52/100 4 Data processing agreement, Data location stated, Public pricing, +1 nothing Compare
Freshworksfreshworks.com 39/100 4 Data location stated, Certifications named, Uptime SLA with a figure, +1 nothing Compare
Ontraportontraport.com 39/100 4 Data processing agreement, Status page with history, Public pricing, +1 2 HTTPS enforced with HSTS, Named privacy contact Compare
Coppercopper.com 43/100 3 Data location stated, Status page with history, Public pricing nothing Compare

Only criteria we could measure for both are counted. Where we could measure one and not the other, the row is silent: that would be a statement about our measurement, not about either vendor. Every single result with its source is on the two profiles.