Alternatives to SugarCRM
Other CRM vendors we measure, sorted by how much they publish that SugarCRM does not. This is a comparison of disclosure, not of features or fitness.
12 shown of 22 that differ from SugarCRM on at least one criterion we measured for both. Public transparency score, not a product or security rating.
SugarCRM has 10 gaps in what we could measure: Data processing agreement, Subprocessor list, Data location stated, Status page with history, Certifications named, Uptime SLA with a figure, No third-party tracking before consent, security.txt (RFC 9116), Notice before subprocessors change, Named privacy contact. The column “publishes and SugarCRM does not” is the one that closes them.
| Vendor | Score | Publishes, and SugarCRM does not | SugarCRM publishes, and they do not | |
|---|---|---|---|---|
| Teamleaderteamleader.eu | 59/100 | 5 Data processing agreement, Status page with history, Certifications named, +2 | nothing | Compare |
| HubSpothubspot.com | 52/100 | 5 Data location stated, Status page with history, Certifications named, +2 | nothing | Compare |
| Freshworksfreshworks.com | 39/100 | 5 Data location stated, Certifications named, Uptime SLA with a figure, +2 | 1 Public pricing | Compare |
| Pipedrivepipedrive.com | 74/100 | 4 Data processing agreement, Subprocessor list, Data location stated, +1 | nothing | Compare |
| Capsulecapsulecrm.com | 65/100 | 4 Data processing agreement, Data location stated, Status page with history, +1 | nothing | Compare |
| EspoCRMespocrm.com | 65/100 | 4 Data processing agreement, Subprocessor list, Data location stated, +1 | nothing | Compare |
| Nutshellnutshell.com | 65/100 | 4 Data processing agreement, Data location stated, Status page with history, +1 | nothing | Compare |
| Insightlyinsightly.com | 39/100 | 4 Subprocessor list, Status page with history, Certifications named, +1 | 1 HTTPS enforced with HSTS | Compare |
| Coppercopper.com | 43/100 | 3 Data location stated, Status page with history, Named privacy contact | nothing | Compare |
| Vtigervtiger.com | 43/100 | 3 Data location stated, Status page with history, Named privacy contact | nothing | Compare |
| Coeveracoevera.com | 41/100 | 3 Data location stated, Certifications named, Named privacy contact | nothing | Compare |
| Streakstreak.com | 35/100 | 3 Data location stated, Status page with history, Named privacy contact | 1 HTTPS enforced with HSTS | Compare |
Only criteria we could measure for both are counted. Where we could measure one and not the other, the row is silent: that would be a statement about our measurement, not about either vendor. Every single result with its source is on the two profiles.