Uptime SLA with a figure in Customer success and onboarding
"High availability" is marketing. "99.9 %" is a commitment.
0 of 12 vendors we measured here publish it, that is 0%. Last checked 2026-09-02.
0% here against 6% across every category we measure. Customer success and onboarding sits below the overall share for this criterion.
Back to Uptime SLA with a figure across all categories, or to Customer success and onboarding.
Published
An availability commitment with a figure.
None of the vendors we measured here published this.
No uptime figure found.
We reached at least one address for each of these vendors and none of them carried it. That is what we found at the addresses we checked, on the date we checked them, and not a statement about what the vendor has.
| Vendor | What we found |
|---|---|
| Akita | 6 addresses checked |
| Appcues | 6 addresses checked |
| Catalyst | 6 addresses checked |
| Chameleon | 6 addresses checked |
| ChurnZero | 6 addresses checked |
| ClientSuccess | 6 addresses checked |
| Command AI | 6 addresses checked |
| Guideflow | 6 addresses checked |
| Pendo | 6 addresses checked |
| Planhat | 6 addresses checked |
| Stonly | 6 addresses checked |
| Whatfix | 6 addresses checked |
Not measured
We could not look at these, or their robots.txt asks us not to. That says something about our measurement, not about them, and they are left out of the percentage above.
None. Every vendor here was measured for this criterion.
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