SaaS Ranking

Public pricing in Customer success and onboarding

Hidden pricing moves the first comparison into a sales call.

6 of 12 vendors we measured here publish it, that is 50%. Last checked 2026-09-02.

50% here against 45% across every category we measure. Customer success and onboarding sits above the overall share for this criterion.

Back to Public pricing across all categories, or to Customer success and onboarding.

Published

Actual numbers on a public page.

VendorWhat we found
Akita https://akitaapp.com/pricing/
Catalyst https://www.totango.com/products/catalyst
Chameleon https://www.chameleon.io/plans
ClientSuccess https://www.clientsuccess.com/pricing
Guideflow https://www.guideflow.com/pricing
Whatfix https://whatfix.com/pricing

No public pricing with figures found.

We reached at least one address for each of these vendors and none of them carried it. That is what we found at the addresses we checked, on the date we checked them, and not a statement about what the vendor has.

VendorWhat we found
Appcues 5 addresses checked
ChurnZero 5 addresses checked
Command AI 5 addresses checked
Pendo 5 addresses checked
Planhat 5 addresses checked
Stonly 5 addresses checked

Not measured

We could not look at these, or their robots.txt asks us not to. That says something about our measurement, not about them, and they are left out of the percentage above.

None. Every vendor here was measured for this criterion.

Found something we missed? Tell us and the next run picks it up.