Subprocessor list in Customer success and onboarding
Naming the actual subprocessors is what turns a privacy promise into something you can check.
1 of 11 vendors we measured here publish it, that is 9%. Last checked 2026-09-02.
9% here against 10% across every category we measure. Customer success and onboarding sits below the overall share for this criterion.
Back to Subprocessor list across all categories, or to Customer success and onboarding.
Published
The actual list is published, not just a promise to keep one.
| Vendor | What we found |
|---|---|
| ClientSuccess | https://www.clientsuccess.com/security-compliance |
No subprocessor list found.
We reached at least one address for each of these vendors and none of them carried it. That is what we found at the addresses we checked, on the date we checked them, and not a statement about what the vendor has.
| Vendor | What we found |
|---|---|
| Akita | 7 addresses checked |
| Appcues | 7 addresses checked |
| Catalyst | 7 addresses checked |
| Chameleon | 7 addresses checked |
| ChurnZero | 7 addresses checked |
| Command AI | 7 addresses checked |
| Guideflow | 7 addresses checked |
| Pendo | 7 addresses checked |
| Planhat | 7 addresses checked |
| Whatfix | 7 addresses checked |
Not measured
We could not look at these, or their robots.txt asks us not to. That says something about our measurement, not about them, and they are left out of the percentage above.
| Vendor | What we found |
|---|---|
| Stonly | The vendor’s robots.txt excludes us from at least one of these addresses, so this was not measured. |
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