SaaS Ranking

Sales and marketing / Customer success and onboarding

Catalyst

What Catalyst publishes on catalyst.io, measured on 2026-09-02. Every line links the page we found it on, or lists the addresses we checked.

Transparency 35/100 EBand E

Rank 7 of 11 in Customer success and onboardingcategory median 39checked 2026-09-02

7 gaps found: 7 criteria not found at the addresses we checked. 5 found7 not found0 not measured

Public transparency score, not a product or security rating.

Transparency labelsaas-ranking.com

Catalyst

catalyst.io · Customer success and onboarding

  1. A
  2. B
  3. C
  4. D
  5. E
  6. F
E 35of 100 Rank 7 of 11

Published commitments4 of 9 found

Measured behaviour1 of 3 found

Checked 2026-09-02. Every line links the page we found it on. A cross means we found nothing at the addresses we checked, not that the vendor has no such document. A transparency score, not a product rating.

We do not issue badges: a badge is the first step towards a paid placement, and there is none here. The SVG is a document with the date in it, for your own files.

Show the full transparency label

Transparency labelsaas-ranking.com

Catalyst

catalyst.io · Customer success and onboarding

  1. A
  2. B
  3. C
  4. D
  5. E
  6. F
E 35of 100 Rank 7 of 11

Published commitments4 of 9 found

Measured behaviour1 of 3 found

Checked 2026-09-02. Every line links the page we found it on. A cross means we found nothing at the addresses we checked, not that the vendor has no such document. A transparency score, not a product rating.

We do not issue badges: a badge is the first step towards a paid placement, and there is none here. The SVG is a document with the date in it, for your own files.

Not found, heaviest first

Data processing agreement

weight 3 of 3

No data processing agreement found.

Checked 8 addresses on 2026-09-02.

Show the 8 addresses we checked
  1. https://catalyst.io/legal/dpa – reached, no match (HTTP 404)
  2. https://catalyst.io/dpa – reached, no match (HTTP 404)
  3. https://catalyst.io/legal/data-processing-agreement – reached, no match (HTTP 404)
  4. https://catalyst.io/data-processing-agreement – reached, no match (HTTP 404)
  5. https://catalyst.io/legal/data-processing-addendum – reached, no match (HTTP 404)
  6. https://catalyst.io/legal/gdpr – reached, no match (HTTP 404)
  7. https://catalyst.io/trust/dpa – reached, no match (HTTP 404)
  8. https://catalyst.io/privacy/dpa – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Subprocessor list

weight 3 of 3

No subprocessor list found.

Checked 7 addresses on 2026-09-02.

Show the 7 addresses we checked
  1. https://catalyst.io/legal/subprocessors – reached, no match (HTTP 404)
  2. https://catalyst.io/subprocessors – reached, no match (HTTP 404)
  3. https://catalyst.io/sub-processors – reached, no match (HTTP 404)
  4. https://catalyst.io/legal/sub-processors – reached, no match (HTTP 404)
  5. https://catalyst.io/trust/subprocessors – reached, no match (HTTP 404)
  6. https://catalyst.io/privacy/subprocessors – reached, no match (HTTP 404)
  7. https://catalyst.io/legal/subprocessor-list – reached, no match (HTTP 404)

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Data location stated

weight 3 of 3

We found this behind a sign-in, so it is not published openly.

Seen at https://www.catalyst.io/legal/privacy-policy · checked 2026-09-02

Show the 7 addresses we checked
  1. https://catalyst.io/security – reached, no match (HTTP 200)
  2. https://catalyst.io/trust – reached, no match (HTTP 404)
  3. https://catalyst.io/legal/privacy – reached, no match (HTTP 404)
  4. https://catalyst.io/privacy – reached, no match (HTTP 404)
  5. https://catalyst.io/privacy-policy – reached, no match (HTTP 200)
  6. https://catalyst.io/compliance – reached, no match (HTTP 404)
  7. https://catalyst.io/legal/privacy-policy – found, but behind a sign-in

Is this wrong? Send us the URL

No third-party tracking before consent

weight 2 of 3

No consent-free first load found.

Checked 1 address on 2026-09-02.

Show the 1 address we checked
  1. https://catalyst.io/ – third-party requests before any interaction: ad.doubleclick.net, ajax.googleapis.com, bat.bing.com, cdn.jetboost.io, cdn.jsdelivr.net, cdn.koala.live, cdn.prod.website-files.com, connect.facebook.net, d3e54v103j8qbb.cloudfront.net, fonts.googleapis.com, fonts.gstatic.com, hubspotonwebflow.com, j.6sc.co, js.hs-scripts.com, js.hsforms.net, js.qualified.com, region1.analytics.google.com, region1.google-analytics.com, sc.lfeeder.com, snap.licdn.com, static.hotjar.com, stats.g.doubleclick.net, tools.refokus.com, tracking-api.g2.com, tracking.g2crowd.com, ws.zoominfo.com, www.google-analytics.com, www.google.com, www.google.de, www.googleoptimize.com, www.googletagmanager.com

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Notice before subprocessors change

weight 2 of 3

No commitment to give notice before subprocessors change found.

Checked 8 addresses on 2026-09-02.

Show the 8 addresses we checked
  1. https://catalyst.io/legal/subprocessors – reached, no match (HTTP 404)
  2. https://catalyst.io/subprocessors – reached, no match (HTTP 404)
  3. https://catalyst.io/sub-processors – reached, no match (HTTP 404)
  4. https://catalyst.io/legal/dpa – reached, no match (HTTP 404)
  5. https://catalyst.io/dpa – reached, no match (HTTP 404)
  6. https://catalyst.io/legal/data-processing-agreement – reached, no match (HTTP 404)
  7. https://catalyst.io/trust/subprocessors – reached, no match (HTTP 404)
  8. https://catalyst.io/legal/sub-processors – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Uptime SLA with a figure

weight 1 of 3

No uptime figure found.

Checked 6 addresses on 2026-09-02.

Show the 6 addresses we checked
  1. https://catalyst.io/legal/sla – reached, no match (HTTP 404)
  2. https://catalyst.io/sla – reached, no match (HTTP 404)
  3. https://catalyst.io/legal/service-level-agreement – reached, no match (HTTP 404)
  4. https://catalyst.io/trust/sla – reached, no match (HTTP 404)
  5. https://catalyst.io/uptime – reached, no match (HTTP 404)
  6. https://catalyst.io/legal/uptime-sla – reached, no match (HTTP 404)

Is this wrong? Send us the URL

security.txt (RFC 9116)

weight 1 of 3

No security.txt found.

Checked 1 address on 2026-09-02.

Show the 1 address we checked
  1. https://catalyst.io/.well-known/security.txt – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Published evidence 5

Status page with history

weight 2 of 3

A public status page with incident history.

Source: https://status.catalyst.io/ · checked 2026-09-02

Public pricing

weight 2 of 3

Actual numbers on a public page.

Source: https://www.totango.com/products/catalyst · checked 2026-09-02

HTTPS enforced with HSTS

weight 2 of 3

HTTP redirects to HTTPS and the HSTS header is set.

Source: https://catalyst.io/ · checked 2026-09-02

Certifications named

weight 1 of 3

SOC 2 or ISO 27001 named on a public page.

Source: https://www.catalyst.io/legal/security · checked 2026-09-02

Named privacy contact

weight 1 of 3

A data protection officer or a dedicated privacy address is named.

Source: https://www.catalyst.io/legal/privacy-policy · checked 2026-09-02

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