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Stonly: what they publish

stonly.com · Customer success and onboarding · checked 2026-10-14

Not enough data: 8 of 12 criteria measured, so no transparency score

Public transparency score, not a product or security rating. Latest check: 2026-10-14. How the score works.

Evidence at a glance

Choose a check to see its source, date and scope.

Not found means not found at the addresses we checked. Not measured means we could not complete the check.

Start a vendor reviewDownload evidence (CSV)

Overview

3 days since the newest dated result, 3 since the oldest. 8 of 12 criteria have a measured result in the last 30 days. Failed checks and undated results are excluded.

Evidence freshness is a statement about our measurement and is kept apart from the transparency score, which is frozen at v1. How good our own measurement is.

Transparency labelsaas-ranking.com

Stonly

stonly.com · Customer success and onboarding

  1. A
  2. B
  3. C
  4. D
  5. E
  6. F
Not enough data8 of 12 measured, no score

Published commitments2 of 5 found, 4 not measured

Measured behaviour1 of 3 found

Checked 2026-10-14. Every line links the page we found it on. A cross means we found nothing at the addresses we checked, not that the vendor has no such document. A transparency score, not a product rating.

Downloads include all checks, source URLs, dates and the snapshot ID for your procurement file. We do not issue badges.

The label is the whole measurement in one object: every criterion with its weight, the band, and the date. Public transparency score, not a product or security rating. We could measure 8 of 12 criteria, which is below our threshold, so there is no rank. That is a statement about our measurement, not about Stonly.

Every line in it links the page we found the result on, or lists the addresses we checked. A cross means we found nothing there, not that Stonly has no such document.

What Stonly states

The exact figures and names we read off the pages linked below, with the sentence they stand in. This is what they publish, not what we verified about their systems.

Gaps, heaviest first

✗

Public pricing with figures

weight 2 of 3

No public pricing with figures found.

Checked 5 addresses on 2026-10-14.

Show the 5 addresses we checked
  1. https://stonly.com/pricing – reached and rendered, no match
  2. https://stonly.com/pricing/ – reached, no match (HTTP 200)
  3. https://stonly.com/plans – reached, no match (HTTP 404)
  4. https://stonly.com/en/pricing – reached, no match (HTTP 404)
  5. https://stonly.com/pricing-plans – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: Public pricing in Customer success and onboarding: 19 of 37 companies

✗weight 2 of 3

Third-party requests seen on the first load, before any interaction.

Checked 1 address on 2026-10-14.

Show the 1 address we checked
  1. https://stonly.com/ – third-party requests before any interaction: app.posthog.com, fonts.googleapis.com, px.ads.linkedin.com, sdk.privacy-center.org, www.facebook.com

Is this wrong? Send us the URL

Across the market: No third-party tracking before consent in Customer success and onboarding: 0 of 36 companies

✗

Notice before subprocessors change

weight 2 of 3

No commitment to give notice before subprocessors change found.

Checked 8 addresses on 2026-10-14.

Show the 8 addresses we checked
  1. https://stonly.com/legal/subprocessors – reached, no match (HTTP 404)
  2. https://stonly.com/subprocessors – reached, no match (HTTP 404)
  3. https://stonly.com/sub-processors – reached, no match (HTTP 404)
  4. https://stonly.com/legal/dpa – reached, no match (HTTP 404)
  5. https://stonly.com/dpa – reached, no match (HTTP 404)
  6. https://stonly.com/legal/data-processing-agreement – reached, no match (HTTP 404)
  7. https://stonly.com/trust/subprocessors – reached, no match (HTTP 404)
  8. https://stonly.com/legal/sub-processors – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: Notice before subprocessors change in Customer success and onboarding: 15 of 37 companies

✗

Uptime SLA with a figure

weight 1 of 3

No uptime figure found.

Checked 6 addresses on 2026-10-14.

Show the 6 addresses we checked
  1. https://stonly.com/legal/sla – reached, no match (HTTP 404)
  2. https://stonly.com/sla – reached, no match (HTTP 404)
  3. https://stonly.com/legal/service-level-agreement – reached, no match (HTTP 404)
  4. https://stonly.com/trust/sla – reached, no match (HTTP 404)
  5. https://stonly.com/uptime – reached, no match (HTTP 404)
  6. https://stonly.com/legal/uptime-sla – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: Uptime SLA with a figure in Customer success and onboarding: 3 of 37 companies

✗

security.txt (RFC 9116)

weight 1 of 3

No security.txt found.

Checked 1 address on 2026-10-14.

Show the 1 address we checked
  1. https://stonly.com/.well-known/security.txt – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: security.txt (RFC 9116) in Customer success and onboarding: 2 of 36 companies

Evidence

The full source lists sit behind these two groups, so that the answer above stays readable.

Published, with a source 3
✓

Status page with incident history

weight 2 of 3

A public status page with incident history.

Source: https://status.stonly.com/ · checked 2026-10-14

Across the market: Status page with history in Customer success and onboarding: 15 of 37 companies

✓

HTTPS enforced with HSTS

weight 2 of 3

HTTP redirects to HTTPS and the HSTS header is set.

  • HSTS max-age 31536000 seconds (365 days).
    Show the exact wording

    max-age=31536000; includeSubDomains

    Read at https://stonly.com/
  • HSTS options includeSubDomains.
    Show the exact wording

    max-age=31536000; includeSubDomains

    Read at https://stonly.com/

Source: https://stonly.com/ · checked 2026-10-14

Across the market: HTTPS enforced with HSTS in Customer success and onboarding: 30 of 37 companies

✓

Certifications named (SOC 2, ISO 27001)

weight 1 of 3

SOC 2 or ISO 27001 named on a public page.

  • Named on that page HIPAA (not counted: the sentence does not carry it), SOC 2 Type II (not counted: the sentence does not carry it). The sentence we kept does not carry this finding on its own, so it counts in no list and no figure.
    Show the 2 exact wordings

    [address]@stonly.com 🔗 Privacy Policy Overview Documents 7 Subprocessors 8 Controls 105 FAQ 3 Compliance HIPAA GDPR SOC2 type 2 report View all Controls svg]:pointer-events-none [&>svg]:size-3!

    Read at https://trust.stonly.com/

    com 🔗 Privacy Policy Overview Documents 7 Subprocessors 8 Controls 105 FAQ 3 Compliance HIPAA GDPR SOC2 type 2 report View all Controls svg]:pointer-events-none [&>svg]:size-3!

    Read at https://trust.stonly.com/

Source: https://trust.stonly.com/ · checked 2026-10-14

Across the market: Certifications named in Customer success and onboarding: 23 of 37 companies

Not measured by us 4
–

Data processing agreement (DPA)

weight 3 of 3

Not measured. The vendor’s robots.txt excludes us from at least one of these addresses, so this was not measured.

Show the 8 addresses we checked
  1. https://stonly.com/legal/dpa – reached, no match (HTTP 404)
  2. https://stonly.com/dpa – reached, no match (HTTP 404)
  3. https://stonly.com/legal/data-processing-agreement – reached, no match (HTTP 404)
  4. https://stonly.com/data-processing-agreement – reached, no match (HTTP 404)
  5. https://stonly.com/legal/data-processing-addendum – reached, no match (HTTP 404)
  6. https://stonly.com/legal/gdpr – reached, no match (HTTP 404)
  7. https://stonly.com/trust/dpa – reached, no match (HTTP 404)
  8. https://stonly.com/privacy/dpa – excluded by robots.txt

Is this wrong? Send us the URL

Across the market: Data processing agreement in Customer success and onboarding: 14 of 36 companies

–

Subprocessors: the published list

weight 3 of 3

Not measured. The vendor’s robots.txt excludes us from at least one of these addresses, so this was not measured.

Show the 7 addresses we checked
  1. https://stonly.com/legal/subprocessors – reached, no match (HTTP 404)
  2. https://stonly.com/subprocessors – reached, no match (HTTP 404)
  3. https://stonly.com/sub-processors – reached, no match (HTTP 404)
  4. https://stonly.com/legal/sub-processors – reached, no match (HTTP 404)
  5. https://stonly.com/trust/subprocessors – reached, no match (HTTP 404)
  6. https://stonly.com/privacy/subprocessors – excluded by robots.txt
  7. https://stonly.com/legal/subprocessor-list – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: Subprocessor list in Customer success and onboarding: 8 of 36 companies

–

Data location: where they say data is hosted

weight 3 of 3

Not measured. The vendor’s robots.txt excludes us from at least one of these addresses, so this was not measured.

Show the 7 addresses we checked
  1. https://stonly.com/security – reached, no match (HTTP 404)
  2. https://stonly.com/trust – reached, no match (HTTP 404)
  3. https://stonly.com/legal/privacy – reached, no match (HTTP 404)
  4. https://stonly.com/privacy – excluded by robots.txt
  5. https://stonly.com/privacy-policy – excluded by robots.txt
  6. https://stonly.com/compliance – reached, no match (HTTP 404)
  7. https://stonly.com/legal/privacy-policy – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: Data location stated in Customer success and onboarding: 14 of 36 companies

–

Named privacy contact (DPO or privacy address)

weight 1 of 3

Not measured. The vendor’s robots.txt excludes us from at least one of these addresses, so this was not measured.

Show the 7 addresses we checked
  1. https://stonly.com/legal/privacy – reached, no match (HTTP 404)
  2. https://stonly.com/privacy – excluded by robots.txt
  3. https://stonly.com/privacy-policy – excluded by robots.txt
  4. https://stonly.com/legal/privacy-policy – reached, no match (HTTP 404)
  5. https://stonly.com/legal/privacy-notice – reached, no match (HTTP 404)
  6. https://stonly.com/trust/privacy – reached, no match (HTTP 404)
  7. https://stonly.com/datenschutz – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: Named privacy contact in Customer success and onboarding: 20 of 36 companies

History

Not enough completed runs yet to draw a line. The next runs fill this in.

Prepare your vendor review

A source is a starting point. Check the product, plan, legal entity and date before treating it as evidence for your purchase. These questions do not change the transparency score.

Stonly

3 found · 5 not found · 4 not measured across 12 public checks.

8 of 12 criteria have a measured result from the last 30 days. Oldest dated result: 2026-10-14.

Investigate 9 open evidence questions
  1. Data processing agreement

    Please share the current data processing agreement for the product and plan we are considering, including its annexes and signing process.

    Inspect this check
  2. Subprocessor list

    Which subprocessors apply to our product, what does each process, and in which countries? Please share the current list.

    Inspect this check
  3. Data location stated

    Which locations apply to our primary data, backups and support access? Which region can we select for this plan?

    Inspect this check
  4. Public pricing

    Please confirm the total cost for our seats and usage, including minimum commitments, add-ons, overages and renewal terms.

    Inspect this check
  5. Uptime SLA with a figure

    Which availability commitment applies to our plan? Please include the measurement window, exclusions and credit claim process.

    Inspect this check
  6. No third-party tracking before consent

    Which third-party requests occur before a visitor makes a choice, and for what purpose? Please distinguish the public website from the product.

    Inspect this check
  7. security.txt (RFC 9116)

    Where should we report a vulnerability, and what acknowledgement and follow-up process should we expect?

    Inspect this check
  8. Notice before subprocessors change

    How will you notify us before a subprocessor changes, with how much notice, and what response options apply to our contract?

    Inspect this check
  9. Named privacy contact

    Which privacy contact handles requests for our account, and what escalation path should we use?

    Inspect this check

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