Help Scout
What Help Scout publishes, measured on their own site. Every result below links the page we found it on, or lists the addresses we checked.
- 35out of 100
- 10/10Criteria measured
- 2026-08-31Checked
Vendor site: helpscout.com · category: Helpdesk
Data processing agreement
No data processing agreement found.
Checked 8 addresses on 2026-08-31.
Show the 8 addresses we checked
https://helpscout.com/legal/dpa– reached, no match (HTTP 404)https://helpscout.com/dpa– reached, no match (HTTP 404)https://helpscout.com/legal/data-processing-agreement– reached, no match (HTTP 404)https://helpscout.com/data-processing-agreement– reached, no match (HTTP 404)https://helpscout.com/legal/data-processing-addendum– reached, no match (HTTP 404)https://helpscout.com/legal/gdpr– reached, no match (HTTP 404)https://helpscout.com/trust/dpa– reached, no match (HTTP 404)https://helpscout.com/privacy/dpa– reached, no match (HTTP 404)
Subprocessor list
No subprocessor list found.
Checked 7 addresses on 2026-08-31.
Show the 7 addresses we checked
https://helpscout.com/legal/subprocessors– reached, no match (HTTP 404)https://helpscout.com/subprocessors– reached, no match (HTTP 404)https://helpscout.com/sub-processors– reached, no match (HTTP 404)https://helpscout.com/legal/sub-processors– reached, no match (HTTP 404)https://helpscout.com/trust/subprocessors– reached, no match (HTTP 404)https://helpscout.com/privacy/subprocessors– reached, no match (HTTP 404)https://helpscout.com/legal/subprocessor-list– reached, no match (HTTP 404)
Data location stated
No statement about data location found.
Checked 7 addresses on 2026-08-31.
Show the 7 addresses we checked
https://helpscout.com/security– reached, no match (HTTP 200)https://helpscout.com/trust– reached, no match (HTTP 404)https://helpscout.com/legal/privacy– reached, no match (HTTP 404)https://helpscout.com/privacy– reached, no match (HTTP 200)https://helpscout.com/privacy-policy– reached, no match (HTTP 200)https://helpscout.com/compliance– reached, no match (HTTP 404)https://helpscout.com/legal/privacy-policy– reached, no match (HTTP 404)
Status page with history
A public status page with incident history.
Source: https://status.helpscout.com/ · checked 2026-08-31
Public pricing
Actual numbers on a public page.
Source: https://www.helpscout.com/pricing/ · checked 2026-08-31
Certifications named
SOC 2 or ISO 27001 named on a public page.
Source: https://www.helpscout.com/company/legal/security/ · checked 2026-08-31
Uptime SLA with a figure
No uptime figure found.
Checked 6 addresses on 2026-08-31.
Show the 6 addresses we checked
https://helpscout.com/legal/sla– reached, no match (HTTP 404)https://helpscout.com/sla– reached, no match (HTTP 404)https://helpscout.com/legal/service-level-agreement– reached, no match (HTTP 404)https://helpscout.com/trust/sla– reached, no match (HTTP 404)https://helpscout.com/uptime– reached, no match (HTTP 404)https://helpscout.com/legal/uptime-sla– reached, no match (HTTP 404)
HTTPS enforced with HSTS
HTTP redirects to HTTPS and the HSTS header is set.
Source: https://helpscout.com/ · checked 2026-08-31
No third-party tracking before consent
No consent-free first load found.
Checked 1 address on 2026-08-31.
Show the 1 address we checked
https://helpscout.com/– third-party requests before any interaction: accretivemedia.go2cloud.org, cdn.matomo.cloud, embed-ssl.wistia.com, fast.wistia.com, fonts.googleapis.com, fonts.gstatic.com, helpscoutmarketing.matomo.cloud, hs-evolution-cms.imgix.net, hs-marketing-contentful.imgix.net, hs-marketing.imgix.net, js.hs-scripts.com, transcend-cdn.com
security.txt (RFC 9116)
No security.txt found.
Checked 1 address on 2026-08-31.
Show the 1 address we checked
https://helpscout.com/.well-known/security.txt– reached, no match (HTTP 404)