Certifications named in Helpdesk
Naming SOC 2 or ISO 27001 publicly is the low bar; not naming them is a signal.
- 8Published
- 11Vendors measured
- 73%Of those measured
- 2026-08-31Checked
73% here against 48% across every category we measure. Helpdesk sits above the overall share for this criterion.
Back to Certifications named across all categories, or to Helpdesk.
Published
SOC 2 or ISO 27001 named on a public page.
No named certification found.
We reached at least one address for each of these vendors and none of them carried it. That is what we found at the addresses we checked, on the date we checked them, and not a statement about what the vendor has.
| Vendor | What we found |
|---|---|
| Crisp | 6 addresses checked |
| Freshdesk | 6 addresses checked |
| LiveAgent | 6 addresses checked |
Not measured
We could not look at these, or their robots.txt asks us not to. That says something about our measurement, not about them, and they are left out of the percentage above.
| Vendor | What we found |
|---|---|
| Groove | The vendor’s robots.txt excludes us from at least one of these addresses, so this was not measured. |
Found something we missed? Tell us and the next run picks it up.