security.txt (RFC 9116) in Helpdesk
It tells a researcher where to report a vulnerability instead of guessing.
- 4Published
- 10Vendors measured
- 40%Of those measured
- 2026-08-31Checked
40% here against 23% across every category we measure. Helpdesk sits above the overall share for this criterion.
Back to security.txt (RFC 9116) across all categories, or to Helpdesk.
Published
Served at /.well-known/security.txt.
No security.txt found.
We reached at least one address for each of these vendors and none of them carried it. That is what we found at the addresses we checked, on the date we checked them, and not a statement about what the vendor has.
| Vendor | What we found |
|---|---|
| Crisp | 1 address checked |
| Freshdesk | 1 address checked |
| Help Scout | 1 address checked |
| Hiver | 1 address checked |
| Kayako | 1 address checked |
| LiveAgent | 1 address checked |
Not measured
We could not look at these, or their robots.txt asks us not to. That says something about our measurement, not about them, and they are left out of the percentage above.
| Vendor | What we found |
|---|---|
| Groove | The vendor’s robots.txt excludes us from at least one of these addresses, so this was not measured. |
| Tidio | The vendor’s server blocked or rate-limited our crawler, so this was not measured. |
Found something we missed? Tell us and the next run picks it up.