Intercom
What Intercom publishes, measured on their own site. Every result below links the page we found it on, or lists the addresses we checked.
- 75out of 100
- 10/10Criteria measured
- 2026-08-31Checked
Vendor site: intercom.com · category: Helpdesk
Data processing agreement
Published and readable without a login.
Source: https://www.intercom.com/legal/data-processing-agreement · checked 2026-08-31
Subprocessor list
No subprocessor list found.
Checked 7 addresses on 2026-08-31.
Show the 7 addresses we checked
https://intercom.com/legal/subprocessors– reached, no match (HTTP 404)https://intercom.com/subprocessors– reached, no match (HTTP 404)https://intercom.com/sub-processors– reached, no match (HTTP 404)https://intercom.com/legal/sub-processors– reached, no match (HTTP 404)https://intercom.com/trust/subprocessors– reached, no match (HTTP 404)https://intercom.com/privacy/subprocessors– reached, no match (HTTP 404)https://intercom.com/legal/subprocessor-list– reached, no match (HTTP 404)
Data location stated
The hosting location is stated on a public page.
Source: https://www.intercom.com/legal/privacy · checked 2026-08-31
Status page with history
A public status page with incident history.
Source: https://www.finstatus.com/ · checked 2026-08-31
Public pricing
Actual numbers on a public page.
Source: https://www.intercom.com/pricing · checked 2026-08-31
Certifications named
SOC 2 or ISO 27001 named on a public page.
Source: https://www.intercom.com/security · checked 2026-08-31
Uptime SLA with a figure
An availability commitment with a figure.
Source: https://www.intercom.com/legal/service-level-agreement · checked 2026-08-31
HTTPS enforced with HSTS
HTTP redirects to HTTPS and the HSTS header is set.
Source: https://intercom.com/ · checked 2026-08-31
No third-party tracking before consent
No consent-free first load found.
Checked 1 address on 2026-08-31.
Show the 1 address we checked
https://intercom.com/– third-party requests before any interaction: 380ce6d4f3e0.edge.sdk.awswaf.com, browser-intake-datadoghq.com, cdn.cookielaw.org, widget.intercom.io, www.googletagmanager.com
security.txt (RFC 9116)
Served at /.well-known/security.txt.
Source: https://app.intercom.com/.well-known/security.txt · checked 2026-08-31