Alternatives to Akita
Other Customer success and onboarding vendors we measure, sorted by how much they publish that Akita does not. This is a comparison of disclosure, not of features or fitness.
12 shown of 27 that differ from Akita on at least one criterion we measured for both. Public transparency score, not a product or security rating.
Akita has 7 gaps in what we could measure: Subprocessor list, Status page with history, Uptime SLA with a figure, HTTPS enforced with HSTS, No third-party tracking before consent, security.txt (RFC 9116), Named privacy contact. The column “publishes and Akita does not” is the one that closes them.
| Vendor | Score | Publishes, and Akita does not | Akita publishes, and they do not | |
|---|---|---|---|---|
| Dockdock.us | 74/100 | 4 Status page with history, Uptime SLA with a figure, HTTPS enforced with HSTS, +1 | nothing | Compare |
| Gainsightgainsight.com | 61/100 | 4 Subprocessor list, Status page with history, HTTPS enforced with HSTS, +1 | 2 Data processing agreement, Public pricing | Compare |
| Userflowuserflow.com | 48/100 | 4 Status page with history, Uptime SLA with a figure, HTTPS enforced with HSTS, +1 | 3 Data processing agreement, Certifications named, Notice before subprocessors change | Compare |
| Navatticnavattic.com | 57/100 | 3 Subprocessor list, HTTPS enforced with HSTS, Named privacy contact | 2 Data location stated, Certifications named | Compare |
| ClientSuccessclientsuccess.com | 52/100 | 3 Subprocessor list, HTTPS enforced with HSTS, Named privacy contact | 2 Data processing agreement, Notice before subprocessors change | Compare |
| Pendopendo.io | 52/100 | 3 Status page with history, HTTPS enforced with HSTS, Named privacy contact | 2 Public pricing, Notice before subprocessors change | Compare |
| Chameleontrychameleon.com | 48/100 | 3 Status page with history, HTTPS enforced with HSTS, Named privacy contact | 2 Data processing agreement, Notice before subprocessors change | Compare |
| Whatfixwhatfix.com | 43/100 | 3 Status page with history, HTTPS enforced with HSTS, Named privacy contact | 3 Data processing agreement, Certifications named, Notice before subprocessors change | Compare |
| Catalystcatalyst.io | 35/100 | 3 Status page with history, HTTPS enforced with HSTS, Named privacy contact | 3 Data processing agreement, Data location stated, Notice before subprocessors change | Compare |
| Demostackdemostack.com | 35/100 | 3 HTTPS enforced with HSTS, security.txt (RFC 9116), Named privacy contact | 3 Data processing agreement, Public pricing, Notice before subprocessors change | Compare |
| Planhatplanhat.com | 39/100 | 2 HTTPS enforced with HSTS, Named privacy contact | 2 Data location stated, Public pricing | Compare |
| Consensusgoconsensus.com | 35/100 | 2 HTTPS enforced with HSTS, Named privacy contact | 3 Data processing agreement, Certifications named, Notice before subprocessors change | Compare |
Only criteria we could measure for both are counted. Where we could measure one and not the other, the row is silent: that would be a statement about our measurement, not about either vendor. Every single result with its source is on the two profiles.