Alternatives to Storylane
Other Customer success and onboarding vendors we measure, sorted by how much they publish that Storylane does not. This is a comparison of disclosure, not of features or fitness.
12 shown of 34 that differ from Storylane on at least one criterion we measured for both. Public transparency score, not a product or security rating.
Storylane has 8 gaps in what we could measure: Data processing agreement, Subprocessor list, Data location stated, Certifications named, Uptime SLA with a figure, No third-party tracking before consent, security.txt (RFC 9116), Notice before subprocessors change. The column “publishes and Storylane does not” is the one that closes them.
| Vendor | Score | Publishes, and Storylane does not | Storylane publishes, and they do not | |
|---|---|---|---|---|
| Dockdock.us | 74/100 | 5 Data processing agreement, Data location stated, Certifications named, +2 | nothing | Compare |
| Totangototango.com | 74/100 | 5 Data processing agreement, Subprocessor list, Data location stated, +2 | 1 Public pricing | Compare |
| Gainsightgainsight.com | 61/100 | 4 Subprocessor list, Data location stated, Certifications named, +1 | 1 Public pricing | Compare |
| Arcadearcade.software | 57/100 | 4 Data processing agreement, Data location stated, Certifications named, +1 | 2 Status page with history, Named privacy contact | Compare |
| Inline Manualinlinemanual.com | 57/100 | 4 Data processing agreement, Data location stated, Certifications named, +1 | 2 HTTPS enforced with HSTS, Named privacy contact | Compare |
| Akitaakitaapp.com | 48/100 | 4 Data processing agreement, Data location stated, Certifications named, +1 | 3 Status page with history, HTTPS enforced with HSTS, Named privacy contact | Compare |
| GUIDEcxguidecx.com | 43/100 | 4 Data processing agreement, Data location stated, Certifications named, +1 | 3 Status page with history, Public pricing, HTTPS enforced with HSTS | Compare |
| Custcust.co | 39/100 | 4 Data processing agreement, Certifications named, security.txt (RFC 9116), +1 | 3 Status page with history, HTTPS enforced with HSTS, Named privacy contact | Compare |
| Navatticnavattic.com | 57/100 | 3 Data processing agreement, Subprocessor list, Notice before subprocessors change | 1 Status page with history | Compare |
| ClientSuccessclientsuccess.com | 52/100 | 3 Subprocessor list, Data location stated, Certifications named | 1 Status page with history | Compare |
| Pendopendo.io | 52/100 | 3 Data processing agreement, Data location stated, Certifications named | 1 Public pricing | Compare |
| Custifycustify.com | 43/100 | 3 Data processing agreement, Data location stated, Notice before subprocessors change | 3 Status page with history, Public pricing, Named privacy contact | Compare |
Only criteria we could measure for both are counted. Where we could measure one and not the other, the row is silent: that would be a statement about our measurement, not about either vendor. Every single result with its source is on the two profiles.