Transparency alternatives to Desk365
Other Helpdesk vendors we measure, sorted by how much we found at them and not at Desk365. This is a comparison of disclosure, not of features or fitness.
12 shown of 50 that differ from Desk365 on at least one criterion we measured for both. Public transparency score, not a product or security rating.
Desk365 has 4 gaps in what we could measure: Status page with history, Uptime SLA with a figure, No third-party tracking before consent, security.txt (RFC 9116). The column “Found there, not found at Desk365” is the one that closes them.
| Vendor | Score | Found there, not found at Desk365 | Found at Desk365, not found there | |
|---|---|---|---|---|
| BoldDeskbolddesk.comSee also Transparency alternatives to BoldDesk | 74/100 | 2 Status page with history, security.txt (RFC 9116) | 1 Data location stated | Compare |
| Intercomintercom.comSee also Transparency alternatives to Intercom | 70/100 | 2 Uptime SLA with a figure, security.txt (RFC 9116) | 1 Subprocessor list | Compare |
| Kustomerkustomer.comSee also Transparency alternatives to Kustomer | 52/100 | 2 Status page with history, Uptime SLA with a figure | 4 Subprocessor list, Public pricing, Certifications named, +1 | Compare |
| Gorgiasgorgias.comSee also Transparency alternatives to Gorgias | 50/100 | 2 Status page with history, security.txt (RFC 9116) | 3 Data location stated, Public pricing, HTTPS enforced with HSTS | Compare |
| tawk.totawk.toSee also Transparency alternatives to tawk.to | 17/100 | 2 Status page with history, Uptime SLA with a figure | 7 Data processing agreement, Subprocessor list, Data location stated, +4 | Compare |
| Deskprodeskpro.comSee also Transparency alternatives to Deskpro | 70/100 | 1 Status page with history | 1 Data location stated | Compare |
| Dixadixa.comSee also Transparency alternatives to Dixa | 61/100 | 1 Uptime SLA with a figure | 2 Subprocessor list, Certifications named | Compare |
| Frontfront.comSee also Transparency alternatives to Front | 52/100 | 1 security.txt (RFC 9116) | 3 Subprocessor list, Notice before subprocessors change, Named privacy contact | Compare |
| Hiverhiverhq.comSee also Transparency alternatives to Hiver | 48/100 | 1 Status page with history | 3 Data processing agreement, Subprocessor list, Notice before subprocessors change | Compare |
| Crispcrisp.chatSee also Transparency alternatives to Crisp | 43/100 | 1 No third-party tracking before consent | 4 Data processing agreement, Data location stated, Certifications named, +1 | Compare |
| Helpwisehelpwise.ioSee also Transparency alternatives to Helpwise | 43/100 | 1 Status page with history | 4 Data processing agreement, Subprocessor list, Certifications named, +1 | Compare |
| Tidiotidio.comSee also Transparency alternatives to Tidio | 41/100 | 1 Status page with history | 4 Data processing agreement, Subprocessor list, HTTPS enforced with HSTS, +1 | Compare |
Only criteria we could measure for both are counted. Where we could measure one and not the other, the row is silent: that would be a statement about our measurement, not about either vendor. Every single result with its source is on the two profiles.