Transparency alternatives to tawk.to
Other Helpdesk vendors we measure, sorted by how much they publish that tawk.to does not. This is a comparison of disclosure, not of features or fitness.
12 shown of 40 that differ from tawk.to on at least one criterion we measured for both. Public transparency score, not a product or security rating.
tawk.to has 9 gaps in what we could measure: Data processing agreement, Subprocessor list, Data location stated, Public pricing, Certifications named, HTTPS enforced with HSTS, No third-party tracking before consent, security.txt (RFC 9116), Notice before subprocessors change. The column “publishes and tawk.to does not” is the one that closes them.
| Vendor | Score | Publishes, and tawk.to does not | tawk.to publishes, and they do not | |
|---|---|---|---|---|
| Intercomintercom.com | 70/100 | 7 Data processing agreement, Data location stated, Public pricing, +4 | 1 Status page with history | Compare |
| Deskprodeskpro.com | 70/100 | 6 Data processing agreement, Subprocessor list, Public pricing, +3 | 1 Uptime SLA with a figure | Compare |
| Frontfront.com | 52/100 | 6 Data processing agreement, Data location stated, Public pricing, +3 | 3 Status page with history, Uptime SLA with a figure, Named privacy contact | Compare |
| Dixadixa.com | 61/100 | 5 Data processing agreement, Data location stated, Public pricing, +2 | 1 Status page with history | Compare |
| Gorgiasgorgias.com | 50/100 | 4 Data processing agreement, Certifications named, security.txt (RFC 9116), +1 | 1 Uptime SLA with a figure | Compare |
| Hiverhiverhq.com | 48/100 | 4 Data location stated, Public pricing, Certifications named, +1 | 1 Uptime SLA with a figure | Compare |
| Crispcrisp.chat | 43/100 | 4 Subprocessor list, Public pricing, HTTPS enforced with HSTS, +1 | 2 Status page with history, Uptime SLA with a figure | Compare |
| Re:amazereamaze.com | 43/100 | 4 Data processing agreement, Public pricing, HTTPS enforced with HSTS, +1 | 2 Status page with history, Uptime SLA with a figure | Compare |
| Chatwootchatwoot.com | 39/100 | 4 Data location stated, Public pricing, Certifications named, +1 | 2 Status page with history, Uptime SLA with a figure | Compare |
| HelpDeskhelpdesk.com | 39/100 | 4 Data processing agreement, Public pricing, Certifications named, +1 | 2 Status page with history, Uptime SLA with a figure | Compare |
| ThinkOwlthinkowl.com | 39/100 | 4 Data location stated, Public pricing, Certifications named, +1 | 2 Status page with history, Uptime SLA with a figure | Compare |
| Deskudesku.io | 35/100 | 4 Data processing agreement, Public pricing, Certifications named, +1 | 3 Status page with history, Uptime SLA with a figure, Named privacy contact | Compare |
Only criteria we could measure for both are counted. Where we could measure one and not the other, the row is silent: that would be a statement about our measurement, not about either vendor. Every single result with its source is on the two profiles.