Alternatives to Nextiva
Other Contact centre vendors we measure, sorted by how much they publish that Nextiva does not. This is a comparison of disclosure, not of features or fitness.
12 shown of 22 that differ from Nextiva on at least one criterion we measured for both. Public transparency score, not a product or security rating.
Nextiva has 7 gaps in what we could measure: Data processing agreement, Subprocessor list, Certifications named, Uptime SLA with a figure, No third-party tracking before consent, security.txt (RFC 9116), Notice before subprocessors change. The column “publishes and Nextiva does not” is the one that closes them.
| Vendor | Score | Publishes, and Nextiva does not | Nextiva publishes, and they do not | |
|---|---|---|---|---|
| Aircallaircall.io | 61/100 | 3 Data processing agreement, Certifications named, Notice before subprocessors change | 1 Public pricing | Compare |
| CloudTalkcloudtalk.io | 61/100 | 3 Subprocessor list, Certifications named, Notice before subprocessors change | 1 Status page with history | Compare |
| JustCalljustcall.io | 43/100 | 1 Certifications named | 1 Named privacy contact | Compare |
| Genesysgenesys.com | 26/100 | 1 Certifications named | 2 Data location stated, Status page with history | Compare |
| Enreachenreach.com | 13/100 | 1 security.txt (RFC 9116) | 4 Data location stated, Status page with history, Public pricing, +1 | Compare |
| Five9five9.com | 13/100 | 1 security.txt (RFC 9116) | 4 Data location stated, Status page with history, HTTPS enforced with HSTS, +1 | Compare |
| NICEnice.com | 13/100 | 1 Certifications named | 4 Data location stated, Status page with history, HTTPS enforced with HSTS, +1 | Compare |
| Sipgatesipgate.de | 13/100 | 1 security.txt (RFC 9116) | 4 Data location stated, Public pricing, HTTPS enforced with HSTS, +1 | Compare |
| Bright Patternbrightpattern.com | 4/100 | 1 Certifications named | 5 Data location stated, Status page with history, Public pricing, +2 | Compare |
| Ozonetelozonetel.com | 4/100 | 1 Certifications named | 5 Data location stated, Status page with history, Public pricing, +2 | Compare |
| Diabolocomdiabolocom.com | 30/100 | nothing we found there and not here | 1 Data location stated | Compare |
| Squaretalksquaretalk.com | 26/100 | nothing we found there and not here | 2 Status page with history, HTTPS enforced with HSTS | Compare |
Only criteria we could measure for both are counted. Where we could measure one and not the other, the row is silent: that would be a statement about our measurement, not about either vendor. Every single result with its source is on the two profiles.