Alternatives to Placetel
Other Contact centre vendors we measure, sorted by how much they publish that Placetel does not. This is a comparison of disclosure, not of features or fitness.
12 shown of 22 that differ from Placetel on at least one criterion we measured for both. Public transparency score, not a product or security rating.
Placetel has 9 gaps in what we could measure: Data processing agreement, Subprocessor list, Data location stated, Public pricing, Certifications named, Uptime SLA with a figure, HTTPS enforced with HSTS, No third-party tracking before consent, Notice before subprocessors change. The column “publishes and Placetel does not” is the one that closes them.
| Vendor | Score | Publishes, and Placetel does not | Placetel publishes, and they do not | |
|---|---|---|---|---|
| CloudTalkcloudtalk.io | 61/100 | 6 Subprocessor list, Data location stated, Public pricing, +3 | 1 Status page with history | Compare |
| Aircallaircall.io | 61/100 | 5 Data processing agreement, Data location stated, Certifications named, +2 | nothing | Compare |
| JustCalljustcall.io | 43/100 | 4 Data location stated, Public pricing, Certifications named, +1 | 1 Named privacy contact | Compare |
| Nextivanextiva.com | 43/100 | 3 Data location stated, Public pricing, HTTPS enforced with HSTS | nothing | Compare |
| Genesysgenesys.com | 26/100 | 3 Public pricing, Certifications named, HTTPS enforced with HSTS | 1 Status page with history | Compare |
| Diabolocomdiabolocom.com | 30/100 | 2 Public pricing, HTTPS enforced with HSTS | nothing | Compare |
| Squaretalksquaretalk.com | 26/100 | 2 Data location stated, Public pricing | 1 Status page with history | Compare |
| Dakteladaktela.com | 17/100 | 2 Public pricing, HTTPS enforced with HSTS | 2 Status page with history, Named privacy contact | Compare |
| NICEnice.com | 13/100 | 2 Public pricing, Certifications named | 2 Status page with history, Named privacy contact | Compare |
| Odigoodigo.com | 17/100 | 1 Data location stated | 1 Status page with history | Compare |
| Wildixwildix.com | 17/100 | 1 HTTPS enforced with HSTS | 1 Named privacy contact | Compare |
| Babelforcebabelforce.com | 13/100 | 1 Data location stated | 2 Status page with history, Named privacy contact | Compare |
Only criteria we could measure for both are counted. Where we could measure one and not the other, the row is silent: that would be a statement about our measurement, not about either vendor. Every single result with its source is on the two profiles.