Alternatives to Odigo
Other Contact centre vendors we measure, sorted by how much they publish that Odigo does not. This is a comparison of disclosure, not of features or fitness.
12 shown of 22 that differ from Odigo on at least one criterion we measured for both. Public transparency score, not a product or security rating.
Odigo has 10 gaps in what we could measure: Data processing agreement, Subprocessor list, Status page with history, Public pricing, Certifications named, Uptime SLA with a figure, HTTPS enforced with HSTS, No third-party tracking before consent, security.txt (RFC 9116), Notice before subprocessors change. The column “publishes and Odigo does not” is the one that closes them.
| Vendor | Score | Publishes, and Odigo does not | Odigo publishes, and they do not | |
|---|---|---|---|---|
| Aircallaircall.io | 61/100 | 5 Data processing agreement, Status page with history, Certifications named, +2 | nothing | Compare |
| CloudTalkcloudtalk.io | 61/100 | 5 Subprocessor list, Public pricing, Certifications named, +2 | nothing | Compare |
| JustCalljustcall.io | 43/100 | 4 Status page with history, Public pricing, Certifications named, +1 | 1 Named privacy contact | Compare |
| Nextivanextiva.com | 43/100 | 3 Status page with history, Public pricing, HTTPS enforced with HSTS | nothing | Compare |
| Diabolocomdiabolocom.com | 30/100 | 3 Status page with history, Public pricing, HTTPS enforced with HSTS | 1 Data location stated | Compare |
| Genesysgenesys.com | 26/100 | 3 Public pricing, Certifications named, HTTPS enforced with HSTS | 1 Data location stated | Compare |
| Dakteladaktela.com | 17/100 | 2 Public pricing, HTTPS enforced with HSTS | 2 Data location stated, Named privacy contact | Compare |
| Wildixwildix.com | 17/100 | 2 Status page with history, HTTPS enforced with HSTS | 2 Data location stated, Named privacy contact | Compare |
| Enreachenreach.com | 13/100 | 2 HTTPS enforced with HSTS, security.txt (RFC 9116) | 2 Data location stated, Named privacy contact | Compare |
| Five9five9.com | 13/100 | 2 Public pricing, security.txt (RFC 9116) | 2 Data location stated, Named privacy contact | Compare |
| NICEnice.com | 13/100 | 2 Public pricing, Certifications named | 2 Data location stated, Named privacy contact | Compare |
| Sipgatesipgate.de | 13/100 | 2 Status page with history, security.txt (RFC 9116) | 2 Data location stated, Named privacy contact | Compare |
Only criteria we could measure for both are counted. Where we could measure one and not the other, the row is silent: that would be a statement about our measurement, not about either vendor. Every single result with its source is on the two profiles.